On 6/24/24 15:40, Steven D'Aprano wrote:
Hi Jim,
Not an expert here, but a thought comes to mind.
When you moved to a new domain name, did you update your DMARC, DKIM,
and SPF records? (Whichever you use, if any.) Maybe the recipients think
the new server is not authorized to send on your behalf.
On Mon, Jun 24, 2024 at 01:42:52PM -0800, Jim Dory wrote:
We kept the same IP address, but the hostname of the domain did change. I
just moved to a different server in the same hosting company.
On 6/24/24 15:40, Steven D'Aprano wrote:
Hi Jim,
Not an expert here, but a thought comes to mind.
When you moved to a new domain name, did you update your DMARC, DKIM,
and SPF records? (Whichever you use, if any.) Maybe the recipients think
the new server is not authorized to send on your behalf.
On Mon, Jun 24, 2024 at 01:42:52PM -0800, Jim Dory wrote:
We kept the same IP address, but the hostname of the domain did change. I
just moved to a different server in the same hosting company.
Thanks Steven,
I have not done anything yet. Under Privacy Options/Sender Filters, I have for
dmarc_moderation_action : Munge,
dmarc_quarantine_moderation_action as Yes, dmarc_none_moderation_action is No, and the rest is blank. I don't really
understand any of that but I think I set them so on advice.
Looks like there are no SPF records. I see this.. I'll install it per recommended by WHM, but let me know if it needs to
be different. What I don't know is if it should be just for nomekennelclub.com rather than with the host name compute.
On the old server, it didn't have the hostname.
Under Zone Management in WHM, there are a couple DKIM strings for various hosts like
default._domainkey.nomekennelclub.com, default._domainkey.compute.nomekennelclub.com and there's some dmarc statements
there.
You are probably on to something there. I just got 45 bounces saying because of "spam content" with someone trying to
sell their pickup on our community annoucements/trade list, mostly from Alaska's GCI email provider this time. So adding
the SPF record hopefully will help.
spf-NA.jpg
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