On 09/03/15 11:09, Michael Wise wrote:

Can your filter handle billions of pieces of email a day, across tens of thousands of servers?

It could scale to handle it.

And would your sanity survive the Microsoft Development process for such services?


No - not a chance. :)

The last one is probably the bigger issue, trust me on this.

To answer your question, you probably already have the answer; all requests need to go thru the front door located here:

http://mail.live.com/mail/troubleshooting.aspx

They will be automatically triaged, and if necessary reviewed by a human, and possibly subject to escalation.

Aloha,

Michael.

--

*Michael J Wise*| Microsoft| Spam Analysis | "Your Spam Specimen Has Been Processed." | Got the Junk Mail Reporting Tool <http://www.microsoft.com/en-us/download/details.aspx?id=18275>?

*From:*Marc Perkel [mailto:supp...@junkemailfilter.com]
*Sent:* Thursday, September 3, 2015 10:42 AM
*To:* Michael Wise <michael.w...@microsoft.com>; mailop@mailop.org
*Subject:* Re: [mailop] Hotmail/Microsoft/Outlook - getting their attention

Does anyone have any suggestions about how to get their attention and fix their problem?

I'd be happy to replace their lame spam filtering with mine. :)


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