Atro and everyone else blaming Hetzner for their abuse handling:
what is your data that shows hetzner being worse than others in this field?does this data put in relation the size of the provider (number of IPs/servers/customers) ?
hetzner has grown big and in absolute numbers it's clear that the number of abuse is big - but only relative numbers are fair to compare!
-- Andreas Atro Tossavainen via mailop wrote on 07.02.23 16:57:
Ever been on the receiving end of a retaliatory abuse complaint?Yup, that too.As a Hetzner customer I expect some trust in the company I pay money to,As do I, as a Hetzner customer.that they'll give me a chance to face my accuser and fix the problem if there is one, or give a response as to why I shouldn't have to if there isn't a problem.I, too, expect to be told what the nature of the problem is. Where the report comes from should be completely irrelevant. I frequently don't bother with complaints of abuse to Hetzner because I get back the autoreply that states I am expected to OK them forwarding it verbatim to the spammer. Most of the spammers I would complain about are not the hijacked systems but the dedicated ones.There are two sides to every story, surprisingly companies aren't keen to just kick all of their customers out by third party demand, on demand.Not expecting shooting on sight, as already said. Some safety measures would be nice though, such as not outsourcing the ToSsing of spammers to the spammers themselves.
OpenPGP_signature
Description: OpenPGP digital signature
_______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
