On Thu, May 01, 2025 at 09:16:16AM -0500, Brian Knight via mailop wrote: > [Resending due to mail alias issues on my side]
> On 2025-05-01 06:25, postfix--- via mailop wrote: >> Hello mailops: >> How does one report an insistent spammer to Mailgun? You can't, because they're not listening. Or if they are listening, the net effect is indistinguishable from them not listening. You're an externality, not their paying customer, so they don't want to hear from you. >> does it even make sense to report? No, it's a complete waste of your time. Time which could be better spent reconfiguring your mailserver to reject everything from Mailgun, or at least using their network as a strong spam signal and scoring mail from there more highly in your spamfiltering rules if you have users who expect to receive "legitimate" mails sent via Mailgun. > https://www.google.com/search?q=mailgun+spam+reporting --> > [email protected] Apart from it being rather patronising to suggest that subscribers to this list don't know how to use Google or are unaware that abuse@domain is the RFC-standard reporting address, [email protected] appears to be aliased to /dev/null. My mail archive tells me that I have never received a response to abuse reports sent to Mailgun. Pedantically, that's not quite true: I found exactly one, from 2013, where I had also Cc:ed the hosting provider of the spamvertised website. The hosting provider acknowledged the complaint, meanwhile the usual tumbleweed from Mailgun. But that was a mere twelve years ago, so maybe Mailgun just have a bit of a ticket backlog and will be getting back to me about it any day now. (I see that mailgun.com's MXer is mailgun-com.mail.protection.outlook.com, so it seems likely that the abuse mailbox is being spamfiltered and that my snark that it's an alias for /dev/null might not be too far from reality.) [...] > If you do not get a response from the abuse desk, shoot me a note with > details attached and I can escalate internally. Would such an escalation actually cause said insistent spammer to be kicked off the service to the benefit of all Internet users, or merely add the complainant to a list so that their address is excluded from future spam runs? _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
