Hi John, I'll look into getting abuse.net updated. In the meantime, [email protected] will come to us.
Thanks, Nick Schafer | Sr. Manager, Deliverability & Compliance [email protected]<mailto:[email protected]> Research Report Inbox Insights 2023<https://assets.ctfassets.net/y6oq7udscnj8/4xvYQA9HpFgz0w0Yvfvy7n/1485fe0f688aa24f4e6d3c93604cae9e/EN-MJ-Inbox-Insights-2023.pdf> [https://images.ctfassets.net/y6oq7udscnj8/2kFsKmGTWsNJ4kp0Rp0mCi/bbf771d4d41180b78663fc9d40d78dc5/Sinch_Logotype_Black_RGB.png] [https://images.ctfassets.net/y6oq7udscnj8/4i0UHsp1CoFngjjyS0GSqm/206cc42e40176ca731e6568c7fe149d2/Mailgun-Outline.png] [https://assets.mailjet.com/lib/images/mailjetLogo/mj_logo_with_text_color_outline.png] [https://images.ctfassets.net/y6oq7udscnj8/7HirWbUmevOu1a4wI1o8XY/ce1ce2aa1faabff840aae6749f152279/Email-On-Acid-Outline.png] This message and its contents are for the exclusive use of the recipients and are confidential. If you received this message in error, please notify the sender immediately and then delete it. ________________________________ From: John Levine <[email protected]> Sent: Monday, May 5, 2025 3:22 PM To: [email protected] <[email protected]> Cc: Nick Schafer <[email protected]> Subject: Re: [mailop] Spamgun [You don't often get email from [email protected]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentification ] It appears that Nick Schafer via mailop <[email protected]> said: >-=-=-=-=-=- >-=-=-=-=-=- > >Just to follow up on this thread. We are actively working on abuse reports as >they come into our abuse desk each and every day. If you are not receiving an >update to those requests, then please reach >out to me and I'll be happy to review as something may be going on that's >causing the message not to get to us. We take these reports very seriously and >will take action immediately. What's the best place to send them? The last update I got for abuse.net, which was a while ago, said [email protected]. I hope you accept ARF reports, none of the paste the headers in the body stuff. > >Thanks, > > >Nick Schafer | Sr. Manager, Deliverability & Compliance >[email protected]<mailto:[email protected]> >Research Report Inbox Insights >2023<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fassets.ctfassets.net%2Fy6oq7udscnj8%2F4xvYQA9HpFgz0w0Yvfvy7n%2F1485fe0f688aa24f4e6d3c93604cae9e%2FEN-MJ-Inbox-Insights-2023.pdf&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392572234%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=Y0kNmWPN6%2FOvcFPosaw%2F2rx4ZLAj01Iv1CnMLIu%2Bxqw%3D&reserved=0<https://assets.ctfassets.net/y6oq7udscnj8/4xvYQA9HpFgz0w0Yvfvy7n/1485fe0f688aa24f4e6d3c93604cae9e/EN-MJ-Inbox-Insights-2023.pdf>> >[https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fimages.ctfassets.net%2Fy6oq7udscnj8%2F2kFsKmGTWsNJ4kp0Rp0mCi%2Fbbf771d4d41180b78663fc9d40d78dc5%2FSinch_Logotype_Black_RGB.png&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392591234%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=Pbp7SQabXVC22wC%2BPc6kXVJSG184rXHj1kvi%2FXT2%2FHQ%3D&reserved=0<https://images.ctfassets.net/y6oq7udscnj8/2kFsKmGTWsNJ4kp0Rp0mCi/bbf771d4d41180b78663fc9d40d78dc5/Sinch_Logotype_Black_RGB.png>] >[https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fimages.ctfassets.net%2Fy6oq7udscnj8%2F4i0UHsp1CoFngjjyS0GSqm%2F206cc42e40176ca731e6568c7fe149d2%2FMailgun-Outline.png&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392604446%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=6tiXjoe8xmPaEQgRujmZxCM1F3QVceqFxO8Fdv5rdx8%3D&reserved=0<https://images.ctfassets.net/y6oq7udscnj8/4i0UHsp1CoFngjjyS0GSqm/206cc42e40176ca731e6568c7fe149d2/Mailgun-Outline.png>] >[https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fassets.mailjet.com%2Flib%2Fimages%2FmailjetLogo%2Fmj_logo_with_text_color_outline.png&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392616800%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=CUTIPOzJp7n%2FcABfQIek3ltpAusE31WM1XVycskeLI8%3D&reserved=0<https://assets.mailjet.com/lib/images/mailjetLogo/mj_logo_with_text_color_outline.png>] >[https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fimages.ctfassets.net%2Fy6oq7udscnj8%2F7HirWbUmevOu1a4wI1o8XY%2Fce1ce2aa1faabff840aae6749f152279%2FEmail-On-Acid-Outline.png&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392628726%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=RRdrNcacPdAiBmdvWzlSEIO%2B%2FiJwLMkj15fT1SSlmig%3D&reserved=0<https://images.ctfassets.net/y6oq7udscnj8/7HirWbUmevOu1a4wI1o8XY/ce1ce2aa1faabff840aae6749f152279/Email-On-Acid-Outline.png>] >This message and its contents are for the exclusive use of the recipients and >are confidential. If you received this message in error, please notify the >sender immediately and then delete it. > >________________________________ >From: mailop <[email protected]> on behalf of Peter Corlett via mailop ><[email protected]> >Sent: Monday, May 5, 2025 9:45 AM >To: [email protected] <[email protected]> >Subject: Re: [mailop] Spamgun > >On Thu, May 01, 2025 at 09:16:16AM -0500, Brian Knight via mailop wrote: >> [Resending due to mail alias issues on my side] > >> On 2025-05-01 06:25, postfix--- via mailop wrote: >>> Hello mailops: >>> How does one report an insistent spammer to Mailgun? > >You can't, because they're not listening. Or if they are listening, the net >effect is indistinguishable from them not listening. You're an externality, >not their paying customer, so they don't want to hear from you. > >>> does it even make sense to report? > >No, it's a complete waste of your time. Time which could be better spent >reconfiguring your mailserver to reject everything from Mailgun, or at least >using their network as a strong spam signal and scoring mail from there more >highly in your spamfiltering rules if you have users who expect to receive >"legitimate" mails sent via Mailgun. > >> >https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dmailgun%2Bspam%2Breporting&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392643524%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=6OFHU%2Fa83ioMy28Jzg7bqxDv6uqloI7scebb0elIhDg%3D&reserved=0<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dmailgun%2Bspam%2Breporting&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392657446%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=udFRbROdf8gBXXfBR61yFOBpryQLXMAmZuz%2BlvPbcYY%3D&reserved=0><https://www.google.com/search?q=mailgun+spam+reporting> > --> >> [email protected] > >Apart from it being rather patronising to suggest that subscribers to this >list don't know how to use Google or are unaware that abuse@domain is the >RFC-standard reporting address, [email protected] appears to be aliased to >/dev/null. > >My mail archive tells me that I have never received a response to abuse >reports sent to Mailgun. Pedantically, that's not quite true: I found >exactly one, from 2013, where I had also Cc:ed the hosting provider of the >spamvertised website. The hosting provider acknowledged the complaint, >meanwhile the usual tumbleweed from Mailgun. But that was a mere twelve >years ago, so maybe Mailgun just have a bit of a ticket backlog and will be >getting back to me about it any day now. > >(I see that mailgun.com's MXer is mailgun-com.mail.protection.outlook.com, >so it seems likely that the abuse mailbox is being spamfiltered and that my >snark that it's an alias for /dev/null might not be too far from reality.) > >[...] >> If you do not get a response from the abuse desk, shoot me a note with >> details attached and I can escalate internally. > >Would such an escalation actually cause said insistent spammer to be kicked >off the service to the benefit of all Internet users, or merely add the >complainant to a list so that their address is excluded from future spam >runs? > >_______________________________________________ >mailop mailing list >[email protected] >https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist.mailop.org%2Flistinfo%2Fmailop&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392669434%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=sy0FI3EcN0cCqYYNUbeRbT61gp9FfmJ6PXdDdSzkW7E%3D&reserved=0<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist.mailop.org%2Flistinfo%2Fmailop&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392681069%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=fPErtV7xE2esRArwAqBxLKMVJIJMeHAdWq9YPf4ep%2B8%3D&reserved=0><https://list.mailop.org/listinfo/mailop> > >-=-=-=-=-=- >[Alternative: text/html] >-=-=-=-=-=- >-=-=-=-=-=- >_______________________________________________ >mailop mailing list >[email protected] >https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist.mailop.org%2Flistinfo%2Fmailop&data=05%7C02%7Cnick%40mailgun.com%7C52fd7702b29944d40d5708dd8c1292c0%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820734392692662%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=aNzwY6hPHJ1s7gC5zHHwMeddsz45n946VS5k18lcMao%3D&reserved=0<https://list.mailop.org/listinfo/mailop> >-=-=-=-=-=-
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