It appears that Nick Schafer via mailop <[email protected]> said: >-=-=-=-=-=- >-=-=-=-=-=- > >Just to follow up on this thread. We are actively working on abuse reports as >they come into our abuse desk each and every day. If you are not receiving an >update to those requests, then please reach >out to me and I'll be happy to review as something may be going on that's >causing the message not to get to us. We take these reports very seriously and >will take action immediately.
What's the best place to send them? The last update I got for abuse.net, which was a while ago, said [email protected]. I hope you accept ARF reports, none of the paste the headers in the body stuff. > >Thanks, > > >Nick Schafer | Sr. Manager, Deliverability & Compliance >[email protected]<mailto:[email protected]> >Research Report Inbox Insights >2023<https://assets.ctfassets.net/y6oq7udscnj8/4xvYQA9HpFgz0w0Yvfvy7n/1485fe0f688aa24f4e6d3c93604cae9e/EN-MJ-Inbox-Insights-2023.pdf> >[https://images.ctfassets.net/y6oq7udscnj8/2kFsKmGTWsNJ4kp0Rp0mCi/bbf771d4d41180b78663fc9d40d78dc5/Sinch_Logotype_Black_RGB.png] >[https://images.ctfassets.net/y6oq7udscnj8/4i0UHsp1CoFngjjyS0GSqm/206cc42e40176ca731e6568c7fe149d2/Mailgun-Outline.png] >[https://assets.mailjet.com/lib/images/mailjetLogo/mj_logo_with_text_color_outline.png] > >[https://images.ctfassets.net/y6oq7udscnj8/7HirWbUmevOu1a4wI1o8XY/ce1ce2aa1faabff840aae6749f152279/Email-On-Acid-Outline.png] >This message and its contents are for the exclusive use of the recipients and >are confidential. If you received this message in error, please notify the >sender immediately and then delete it. > >________________________________ >From: mailop <[email protected]> on behalf of Peter Corlett via mailop ><[email protected]> >Sent: Monday, May 5, 2025 9:45 AM >To: [email protected] <[email protected]> >Subject: Re: [mailop] Spamgun > >On Thu, May 01, 2025 at 09:16:16AM -0500, Brian Knight via mailop wrote: >> [Resending due to mail alias issues on my side] > >> On 2025-05-01 06:25, postfix--- via mailop wrote: >>> Hello mailops: >>> How does one report an insistent spammer to Mailgun? > >You can't, because they're not listening. Or if they are listening, the net >effect is indistinguishable from them not listening. You're an externality, >not their paying customer, so they don't want to hear from you. > >>> does it even make sense to report? > >No, it's a complete waste of your time. Time which could be better spent >reconfiguring your mailserver to reject everything from Mailgun, or at least >using their network as a strong spam signal and scoring mail from there more >highly in your spamfiltering rules if you have users who expect to receive >"legitimate" mails sent via Mailgun. > >> >https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dmailgun%2Bspam%2Breporting&data=05%7C02%7Cnick%40mailgun.com%7C1a59bfe82b804021257a08dd8be45c7a%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820535105080177%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=EY%2FIvzTp0UMCd%2FckddobvO5rt3zY17NudGLWvCBlx7w%3D&reserved=0<https://www.google.com/search?q=mailgun+spam+reporting> > --> >> [email protected] > >Apart from it being rather patronising to suggest that subscribers to this >list don't know how to use Google or are unaware that abuse@domain is the >RFC-standard reporting address, [email protected] appears to be aliased to >/dev/null. > >My mail archive tells me that I have never received a response to abuse >reports sent to Mailgun. Pedantically, that's not quite true: I found >exactly one, from 2013, where I had also Cc:ed the hosting provider of the >spamvertised website. The hosting provider acknowledged the complaint, >meanwhile the usual tumbleweed from Mailgun. But that was a mere twelve >years ago, so maybe Mailgun just have a bit of a ticket backlog and will be >getting back to me about it any day now. > >(I see that mailgun.com's MXer is mailgun-com.mail.protection.outlook.com, >so it seems likely that the abuse mailbox is being spamfiltered and that my >snark that it's an alias for /dev/null might not be too far from reality.) > >[...] >> If you do not get a response from the abuse desk, shoot me a note with >> details attached and I can escalate internally. > >Would such an escalation actually cause said insistent spammer to be kicked >off the service to the benefit of all Internet users, or merely add the >complainant to a list so that their address is excluded from future spam >runs? > >_______________________________________________ >mailop mailing list >[email protected] >https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist.mailop.org%2Flistinfo%2Fmailop&data=05%7C02%7Cnick%40mailgun.com%7C1a59bfe82b804021257a08dd8be45c7a%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638820535105101235%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Nz%2BgFd6E9KHwkQ425O6fvF7X8e1kL%2FUXIaxDwhNVa%2Fk%3D&reserved=0<https://list.mailop.org/listinfo/mailop> > >-=-=-=-=-=- >[Alternative: text/html] >-=-=-=-=-=- >-=-=-=-=-=- >_______________________________________________ >mailop mailing list >[email protected] >https://list.mailop.org/listinfo/mailop >-=-=-=-=-=- _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
