On 7/5/06, Peter Horsbøll Møller <[EMAIL PROTECTED]> wrote:
Rich,
I have to disagree here. Many of the improvemnets that has been made during the
last versions of MapInfo Pro have been made because users have asked for them.
The best way to make MapInfo aware of you wish is to send the wish to your
MapInfo contact person. This may be a MapInfo Partner or a person at MapInfo
Corp.
For MapInfo Pro wishes I would recommend either Moshe Binyamin for the US
region and Tom Probert in the EMEA region.
Peter,
Thanks for your comments, your positive attitude, and your many help
posts to the list.
I have used MapInfo Pro since version 3.0 and consider it to be a very
good product. Over the years I have run into various bugs and
communicated them thru my MI Business Partner, and directly to Moshe
B. on a couple occasions.
Personally, I have been disapointed with the ressponse I received. I
can remember only one occasion in which a bug was fixed mid-release
(and this was a bug that I had reported in the previous release).
Many projects use Bugzilla which allows users to track the progress of
bug fixes, place feature requests, and receive notification upon
resolution. It is a far more satisfying experience when a user fells
that their input is tracked and respected, rather than having to plead
with a reseller (Business Partner) who may or may not fully
comprehend your problem, or get a direct dialog with a senior
engineer.
My point, which may have come off with an overly cynical tone, was
that MapInfo has done little encourage my participation in the
improvement of their product. Lest I start a flame war, I will leave
it at that.
Rich
--
Richard Greenwood
[EMAIL PROTECTED]
www.greenwoodmap.com
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