LT,

did he offer you the proper Teutonic Air or was he able to assure you that common Iowa air is good enough for the tires, since they are not OEM and long out of warranty? I am sure I do not need to order the air from Rusty, as I am using nasty cheapo tires on Gump.

On Wednesday, December 14, 2005, at 05:20 PM, LT Don wrote:

Actually, I shouldn't trash Gary. I got him that last few times I called (except I got Rusty for the most important order, but that was because I
asked for him).

Gary is good on the phone. He was very professional until he realized who I
was. And then he turned into Howard Stern on the wrong meds.

But in the end, in spite of himself, he guided me toward what I needed to go along with the part I was ordering, etc. Yea, maybe he called me a few names and was abusive (in a good natured way) and kept me on the phone for a long time, but that is what builds long-term customers, letting them know that
you as a vendor really care about the customer and his/her needs.

Gary is very helpful on the phone. Prior to talking to him, I had no idea
that I had to periodically replace the air in my tires.

On 12/15/05, Kaleb C. Striplin <[EMAIL PROTECTED]> wrote:

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA, especially if you are from canada.

LT Don wrote:

You call and ask to speak to anyone other than Gary.

On 12/15/05, Mike Piles <[EMAIL PROTECTED]> wrote:

Hi Rusty how do I take advantage of this special?


--
Kaleb C. Striplin/Claremore, OK
  89 560SEL, 87 300SDL, 85 380SE, 85 300D,
  84 250 LWB, 83 300TD, 81 300TD, 81 240D, 81 240D,
  76 450SEL, 76 240D, 76 300D, 74 240D, 69 250
Okie Benz Auto parts-email for used parts

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The FSM would drive a Diesel Benz


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