Just sayin what they told me. I got rid of the Jeep before it needed another pump.

MG

Kaleb Striplin via Mercedes wrote:
I would sure like to see where their lifetime replacement is just 1 time
Sent from my iPhone

On Jun 16, 2019, at 7:35 AM, MG via Mercedes <mercedes@okiebenz.com> wrote:

Scan the receipt into the computer to make sure you have it when the time 
comes. Those receipts have a habit of fading to invisibility in time. They used 
to do unlimited replacements. I recall the Jeep water pump I replaced 3-4 times 
in the 20 years we had it. The last time they said there was no more 
replacement cause lifetime replacement was 1 replacement as long as you had the 
car and a copy of the receipt since the computer in the store keeps on loosing 
the information.

MG

Kaleb C. Striplin via Mercedes wrote:
I was going to order shocks for the Suburban using a 25% off code, but even 
with that Amazon had them about $50 cheaper.  The fitment detail which lists 
that it fits my vehicle has a note that says lifetime warranty.  I did not know 
Amazon had this.  Anybody know how this works?
On 6/15/2019 6:57 PM, Mitch Haley via Mercedes wrote:
I don't know about ship to home, but in store pickup order info is available 
for two years in the store. If you want a 'lifetime warranty', you better have 
'lifetime document retention'.
I turned in a 3 year battery for warranty with a printout of my online invoice 
when the store no longer had my order in their system and I didn't have the 
cash register receipt from when I picked it up.

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