Yes main battery is the first thing to check. These newer cars are EXTREMELY sensitive to battery voltage. Next (or maybe first since it’s easy) thing is check the key battery.
--FT Sent from iFōn > On Sep 23, 2023, at 6:27 PM, dan penoff.com via Mercedes > <mercedes@okiebenz.com> wrote: > > The first thought is the battery. EIS likely locks the steering column with > a solenoid, so no power, no unlock. The battery could have enough juice to > run the radio but not the rest of the car. Once voltage falls below a certain > point stuff either gets wonky or just doesn’t work. > > Good luck, let us know how it goes. > > -D > >> On Sep 23, 2023, at 6:23 PM, Michael Esh via Mercedes >> <mercedes@okiebenz.com> wrote: >> >> Fairly new to us 2013 Mercedes C300. Son purchased a couple of months ago. >> About 150,000 miles on it. >> Not sure why but it will not turn over. He parked it at the mall and when >> he came out it would not fire up. Steering wheel is in lock position and >> turned to the far right and does not unlock when key is turned. Is the >> steering lock supposed to release with key or when the car starts? The key >> turns all the way in the ignition but there is zero response, no clicks or >> sounds. The battery seems to be working as the radio works normally. >> Any thoughts about what we might check or trouble shoot before we call the >> tow truck? >> Thanks, Mike >> >> >> Michael E. Esh >> >> >> _______________________________________ >> http://www.okiebenz.com >> >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
