On 19-Jul-00 16:08:35 Gernod wrote:

>> I know it's a little long, but perhaps it might be appropriate for
>> someone to paste that here?

attached...

<tsb>
   _
_ // Mike
\X/  Team AMIGA |A4000T/CSMK-2/PicassoIV/IOExt-2/Delfina/98Mb/5Gb/CRW-8424

Learn from your parents' mistakes - use birth control!


-- Attached file included as plaintext by Listar --
-- File: delays.txt

Ukiah, July 15th, 2000


Some of you may have noticed that I have been rather unresponsive to
email recently. Besides by new job at REBOL, which is keeping me busy
around 60 hours per week, sometimes on weekends, there is also a
technical reason for this:

In mid-June one of my network-grade uninterruptable power supplies severely
malfunctioned in a manner I still have not figured out, and as a result
three of my computers were damaged: my A4000T (main development box)
and two PCs, including my main Linux server which runs DNS, email,
mailing lists, registration etc. for Nordic Global. So far the damage
seems to extend "only" to the three power supplies, one of the PC mother
boards, two harddisks, and the contents of some harddisk partitions.

The good news is: at the moment it seems that no essential data (CVS
repository of Miami(Dx) sources, email database, registration database)
was lost or damaged, but I have yet to do exhaustive integrity checks on
all data.

Over the last few weeks I have spent many nights and weekends replacing
defective equipment and swapping harddisks between computers,
testing/reconfiguring/restoring/reinstalling/backing up many things etc.,
to at least keep the automated systems (DNS, email reception, mailing
lists, registration server, cgi backend of the web site etc.) going as
well as possible and prevent further damage or loss of data. There have
been some outages, but so far they have been less than two days at a time
each.

This process is still not quite finished. Some of the past changes were
only stopgap solutions, and there will be several additional, more
permanent, hardware changes and reconfigurations over the next week or
two, as the ordered replacement parts arrive and are integrated. As in
the last few weeks, most of the changes will not affect users, except
for temporary outages of my servers, for up to two days at a time.

If you see warnings such as "could not send email for four hours" in
response to emails you sent, do not worry. I do not expect outages to be
long enough at a time for email to bounce, i.e. those warnings are only
temporary. Same thing if you get errors "connection timed out" or
"connection refused" trying to access servers: those outages are
temporary, so just try again later.

On the up side, after the changes are completed performance should improve
significantly, in particular the turnaround time for mailing lists. As part
of the changes the main Linux server for mailing lists etc. is moving from
my old now-defunct Cyrix P-150/48MB box to a Celeron-333/64MB box.

For the time being I am afraid incoming email just keeps piling up.
I neither have the time to sort and respond to the over 800 emails that
have queued up, nor do I have enough access to my systems yet to answer most
questions, in particular questions related to registrations or bugs/features
in Miami or MiamiDx, dealer requests etc.  Most of my databases, scripts,
etc. are still not operational again yet.

I WILL respond to your emails, but it will take some time. Please...

- ... do NOT send emails repeatedly. This only gives me more work
  later. I don't even get to start seeing emails again until (hopefully)
  the weekend of July 22th. By then all repairs and upgrades should be
  completed.

- ... do NOT send emails to REBOL. Not only did some of you get my email
  address there wrong (and thus unknowingly annoyed our sysadmin with
  non-REBOL-related requests), but without access to my systems I cannot
  respond to those mails anyway. They only get forwarded to my main email
  account and added to the normal mail queue.

- ... do NOT call me at home or at REBOL. My voice mail is already
  on the verge of bursting, mostly with questions that I could not give
  much information over the phone on anyway, without access to my systems.


Thank you for your cooperation.

Holger Kruse
[EMAIL PROTECTED]


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