The 5 brands I or my kids have had that have had huge issues are: Maytag, LG, Samsung, Kenmore, Whirlpool. Another friend has a Frigidaire with all the same issues but since I never had to maintain it I'm not sure if they go thru all the extra maintenance on a regular basis.

The dryers all work great, but the dryer design is nothing new so you'd expect that. Also keep in mind you are putting less because the front loaders have smaller capacities than top loaders.


On Aug 26, 2010, at 8:49 AM, [email protected] wrote:

That's good to hear, although LG has perhaps the most complaints of any maker in ConsumerAffairs.com's Complaint list. Another oddity is that Bosch is right behind LG in complaints, with Samsung close behind.

I don't know how many manufacturing plants each maker has, but one might guess that some factories do better assembly work than others. The engineering complaints are about equal, although Bosch seems to have more than others. LG, Bosch, and Samsung lead in Poorest response to consumer complaints and poorest warranty service. I imagine that many of the numbers are directly related to the amount of sales that the maker has - More sales, so more complaints. A good buddy of mine is in appliance repair - he said that he never gets calls on the LG Tromm series of cloths washers/dryers. We had a Maytag front loader before the LG and it was JUNK. Within 6 years it was "done". Terrible design and we were actually happy when it wore out so we didn't have to deal with it anymore. The LG Tromm has been great for 4+ years, and other than cleaning the lint trap, hasn't needed a thing in the way of service.
-Chuck




-----Original Message-----
From: Chuck <[email protected]>
To: [email protected]
Cc: [email protected]
Sent: Thu, Aug 26, 2010 7:37 am
Subject: Re: NMC - Any GOOD Washing Machines made today? NMC

A good buddy of mine is in appliance repair - he said that he never gets calls on the LG Tromm series of cloths washers/dryers. We had a Maytag front loader before the LG and it was JUNK. Within 6 years it was "done". Terrible design and we were actually happy when it wore out so we didn't have to deal with it anymore. The LG Tromm has been great for 4+ years, and other than cleaning the lint trap, hasn't needed a thing in the way of service.
-Chuck

On 8/25/2010 7:58 PM, [email protected] wrote:

This is a personal consumer/user question regarding front loading clothes washing machines.

I know many testing organizations compile lists of Best Buys based on features and the results of short term, limited testing, but the reports of those LIVING with and USING a machine provide a lot of very useful data for the propsective purchaser.

Has anyone had ANY brand of front load washing machine (and dryer, for that matter) that has been, for a year or more, Pain Free (no repairs, no balance problems, no problems getting clothes clean, no control malfunctions), and the machine hasn't had problems that could not readily be resolved under warranty, or by owner or technician provided service if out of warranty? Has anyone had a recent acquisition (say, less than 3 years) NOT cost them a large sum of money in repair or parts costs?

I have a 17 year old top load Maytag that could now use a number of replacement parts (things do wear out over time and with heavy use), so I'm considering a new "better" washing machine (although some needed parts are still available through ApplianceClinic.com, a good source). From what I've read while researching washers on the web, NONE of the new models from ANY manufacturer seem to last more than a few weeks before something goes wrong. Seriously! If you go to ConsumerAffairs.com and search on any brand washer, you'll be confronted with so many horror stories that you may NEVER feel confident about spending cash on a new machine. There are nearly as many horror stories about warranty and service repairs, as well.

Therefore, I'd like to know if there is anything really positive to be said by consumers about modern clothes washing machines in regard to durability and / or the manufacturer's acceptance of responsibility to the consumers.

Thanks,

Jerry aka LGO

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