On 01/03/2020 16:03, Znoteer via mlug wrote:
Hi,

On Sun, Mar 01, 2020 at 02:02:08PM -0500, Aurelian Melinte via mlug wrote:
Hi,

I am looking to switch from Teksavvy, they are not so savvy anymore.
This doesn't answer your question, but how has Teksavvy not so good anymore?
I'm with them and I haven't noticed any particular change, so I'm just
wondering what you have noticed.

Thanks,

Until a few days ago I had DSL with Tek (very stable) and a landline
with them. No complaints. Decided to switch to VoIP, still with Tek.
They moved me over but forgot to ask Bell for a dry loop. So now I am
knocked off until Thursday and I have a job that depends on that
conenction. Had 5 calls with their tech to get to the bottom of it, two
guys were spot on the issues, the other three completely out of touch.
Make that 4, with the initial agent that placed my change request. That
makes for 66% incompetents at least. Scary.


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