Let me guess, they are using apache 2.0.55 as proxy... mod_proxy in 2.0.55 has problems with properly delivering chunked encoding. The CGI.pm error sounds very familiar to the one I had with apache 2.0.55 proxy.
2.0.54 and 2.2.2 dont have the chunked encoding prob. Enno On Thu, 18 May 2006, Thomas Hilbig wrote: > I recently updated my Linux/Apache/MP2 environment, in > part hoping to resolve a problem that occurs with > about 10% of my clients. These clients experience a > timeout from my server when they submit a form using > POST having more than about 15KB of data (from httpd > access_log -- the actual posted data may be much less > than this). I think it is related to their > proxy/firewall as the same computers/users do not have > the problem when they connect directly to the Internet > (i.e. dial up) to access the same form pages. > > I can replicate the problem using a very basic CGI > form. It uses CGI.pm and is hanging on the line "my > $q = new CGI;" when the POSTed data exceeds the 15KB > threshold from these clients. > > The httpd access_log shows an error 500, and the httpd > error_log shows the following, > [Wed May 17 20:17:47 2006] [error] > Apache2::RequestIO::read: (70007) The timeout > specified has expired at (eval 178) line 5 > > Even if the problem is originating with these clients' > proxy/firewall, it should never result the > timeout/hanging of the CGI.pm. Does anyone have a > suggestion on how to trace this or trouble-shoot it > further? > > Apache/httpd 2.2.2 > Mod_Perl 2.0.2 (problem occurs with/without mod_perl) > CGI.pm 3.20 > Apache2::RequestIO 2.000002 > Linux FC3: 2.6.12-1.1381_FC3smp > Perl 5.8.5 > Client: IE6 > One client's proxy sets environment variable > HTTP_VIA="1.0 WEBSENSE01SA, 1.0 Symantec_Web_Security > (3.0.0.52)" > > Any suggestions/experience would be greatly > appreciated, > Tom > > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com >