Hi List, I work for a mobile phone retail company in the UK - www.mobiles.co.uk
Recently we discovered that several of our customers were unable to complete the secure portions of their orders. The only common factor with all these problems were that all customers were using IE 5.00 to IE 5.01. Under Internet Explorer they receive "Page Connot Be Found". With Netscape all works fine, and with all other recent Internet Explorer versions, a successful connection can be made. I found nothing useful on the Microsoft site other than this: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q244302 It may be the root of the problem, but we cannot ask the 33% of our customers who use IE5 to patch their machines before accessing our site. It is obvious that MOST connections to https sites can be made from IE5, or it would have been better documented. I contacted Verisign to find out if there was a reason some certificates were useable with IE5, and others weren't, but I found their technical support to be quite useless. My last option is to ask you guys whether this could be a configuration issue - or whether there is some configuration tweak I can make to get around this problem for our IE5 users. Best regards, Louis -- Louis Sabet <[EMAIL PROTECTED]> http://www.webtedium.com/ ______________________________________________________________________ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List [EMAIL PROTECTED] Automated List Manager [EMAIL PROTECTED]
