Sue and all This helped me last night...
I took a day off to help my son.. hes at a age of finding himself (21)
and Pops went over
to help arrange stuff and clean up the old place...
well I said part of what has helped me is a daily regimin of eating
better, walking in the part and meditation about life ( spirit)
so said lets go get a meal... we had some vegatariian sandwichs at my
favorire place Organic Bliss..
Then we went to " wildwood Park" and had a Long brisk walk through the
park.... what I told hime
was how beautiful being in tough with the basics of life , the earth
and creatures were and how this
was as it was 200 years ago when our forfathers started out..... they
had wood heat , hunted for food.. and
lived off the land... and they survived and are why we are here!
So he said wow good points dad.... and we walked...... then I saw two
DEER a mothere and fawn and
said "LOOK" two deer!!! and we where in awe... and looked.. at the
majestic animals that are so elegant..
we were on a wood covvered walkway... and as we were looking a family of
three came up the walkway..
I said to them Look there are two Deer !!! and they said where !!
where!!!!! and zi said over there Look!!!
well The little boy said I wis I could see that Deer!!! I said You can
its Over there LOOK!!!
and he sais again Mommy I wish i could see the Deer !!! and I said ITS
THERE over there!!!!!
I was starting to get fraustarted as they were like 50 feet away and
even i could see them and mu vison isnt great!!!
well.................. then I looked at him and his mom.. ( she was
holding the boys hand"...... and his dad...............The little Boy
was Blind.. yes he couldnt see the deer and wanted to as he heard my
excitement!
he couldnt see the deer! because he couldnt see....:(
That was my lesson to appreciate being able to walk in the park.... see
a deer and be with my son and share a walk.with him/////
all that biy wanted was to see a deer.... makes you feel selfish of all
we want in life eh???
Kinda make all rest of the stress about banks and all seem small in
comparison to me..
Hope things improve Sue/
Susan Heim wrote:
Hello Everyone,
I have a situation that I have been trying to deal with and getting
nowhere. I had an Ebay member contact me about two months ago wanting
to buy a framed Lion KIng one sheet I had offered in my Ebay store.
She wanted to buy it unframed and I told her, while I appreciated the
interest in my items, the poster in the auction was only available
framed. She emailed me back intimating that I could sell it to her,
off Ebay and I responded that I did not want to jeopardize my Ebay
business and violate Ebay rules. Didn't hear back from her again until
about 2 weeks later when she bought the framed poster in my Ebay
store. She sent me an email saying she had bought, that she had a
neighbor who might want one two and did I have other posters and she
included a list. All posters were more recent titles and I explained
that I primarily collect older titles but would have a look to see if
I had anything. I asked some specifics for the frame choices, like
color, plexiglass type, etc. Never heard a word back. Two weeks later
I send another email and a few days later I hear from the buyer's
"assistant". They happen to be in Los Angeles as I am and want to pick
the item up to save shipping. I say that is fine and then ask him the
questions about the frame options. He then tells me they don't want
the frame, they only want the poster. I reminded him that I had
already told the buyer that the poster comes framed, and while I would
be willing to offer a credit if they wanted a nicer frame, I couldn't
change the terms of the Ebay transaction. He got very annoyed with me
and told me to just put the poster in a tube, make the frame
separately and he would call me the next day to pay for everything
with a credit card and he would come by on Saturday to pick everything
up. He also wanted to know if I had compiled a list of what I had
poster wise from the list the buyer had sent me. I explained that her
list was very broad and I needed her to be a bit more specific, but
that I had made a short list of some items and we could deal with that
after the Ebay transaction was completed. I waited and never heard a
word back from anyone.
A week later, I email again and a few days after that I receive
an email from the original buyer stating she can't believe the poster
has still not been paid for or picked up. She further says that she
gave the money to her assistant and he was suppose to take care of it.
She has tried to call him to no avail and will get to the bottom of it
and pay by paypal immediately. Another six days go by and I receive an
e-check paypal payment,which takes about 5 days to clear, with an
email saying she is so sorry for the problems I have had to deal with
but "if it's any consolation, I had to pay an extra $200 for the
poster." She said go ahead and ship the items at this point. I sent
her an email requesting she could please give me a call as I don't
understand the "extra $200" she mentioned and that I have had so many
different requests on this order, I would just like to speak with her,
the original buyer, in person to straighten it all out. I did that to
protect her as I wasn't sure, and this transaction had so many email
addresses associated with it, I wanted to make sure I was sending the
poster to the correct person. I get this really nasty email back
that doesn't even seem like it's from the same person who has been
apologetic about the situation she has put me in. This email says this
has been the "worst transaction she has ever had", that she has bought
thousands of posters and never run into this problem and so on. I
email back and remind her this "worst transaction" she is having is
not my doing as all I have done is wait 25 days for payment and
wondered why my emails were not being answered plus deal with the so
called "assistant".
I sent her an email and offered to give her a $50 refund and just
send her the poster. I told her it was my intent to have a happy
customer and, while I had nothing to do with it, I was sorry for
whatever problems she was having on her end with her 'assistant" or
whatever. She emailed me back and said "great", this is exactly what I
wanted in the first place. She further said to keep the $50 refund on
file for purchases she might make from the poster lists she had sent
me. Her payment cleared on September 10th and I shipped the poster
to her the next day, September 11th. Since we are both in the same
city, she received it the next day. She continued to email me
requesting poster titles that I might have. Once I got her to narrow
down what she was looking for, she wanted primarily bus stop posters,
oversize posters, some oddball rarities that you never see. I had a
couple on her list but when I told her, she said she already had
those. I wondered then why they were on the list. I further explained
to her that I am not a poster dealer but rather a collector who, on
occasion if I have a duplicate, I might sell it. Further mentioned
that I primarily collect material from the 30's and 40's and her list
was mostly material from 1977 and up. She would send me a new list and
then email the next day to see what I had. All along I was explaining
that it would take me a few days to get into my lists and boxes to see
if I had anything for her. Her emails became more harassing. I retold
her that I just didn't have the titles she was looking for, that I was
going to send her the $50 refund. I wished her good luck with her
collection. This has now been three weeks since she received the Lion
King poster, which was the original Ebay transaction. I had asked her
on several occasions how she liked the poster as I knew it had arrived
to her. She never mentiioned the poster and never left any Ebay
feedback to say it arrived or anything. I knew everything was fine as
whoever was typing the emails to me, with that personality, would have
certainly mentioned if there had been a problem. So, I get this email,
very nasty, saying all her problems with the Lion King poster
transaction had been my doing, that my "attitude stinks" and she has
left me appropriate feedback, which of course was not only negative
but off the board nastiness. So, of course, the feedback has nothing
to do with the original transaction. I don't know what this girl's
problem is. I had begun to notify Ebay previous to this that I was
having a problem with this person. They put the notes in my file and
said if she should leave negative feedback, with proper
documentatiion, and I kep every email from her and to her, the
negative could be removed.
So, when she finally did leave the feedback, even though the Ebay
powerseller reps could clearly see it was some form of retaliatory
abuse and had nothing to do with the original transaction, they sent
me to trust and safely to give them the information to have it
removed. I did so and got a standardized letter back saying basically
that, once a transacgtion has occured, the buyer can leave whatever
feedback they want. I replied to that email saying I had all the
documentation they would need to see that the feedback had nothing to
do with the transaction but some problem this girl had long after the
transaction was completed, if it was even the original buyer that was
doing this. No reply.
Sorry for the long winded story here, but I have worked very hard
to maintain a 100% positive feedback for my 8 years as a seller on
Ebay. Most of you know me and know that's true. I am wondering if
anyone knows some other department at Ebay or another person to deal
with that might be able to help. I know so many of you are turned off
of Ebay and I totally understand your reasons. I would appreciate any
information you might have that could lead me to the right sources to
deal with this problem. I know sometimes things just aren't fair and
this is just not ethical on this girl's part. I might add that she has
private feedback, very minimal feedback and a lower rating, 99.2%.
Ebay told me I should have blocked her from bidding when she sent her
first message to me about buying the poster unframed. That isn't an
usual request so I would have never thought to block her from bidding.
So, that's the scoop. Please feel free to email me openly or
privately. I appreciate any "feedback"!!! (a girl must keep her sense
of humor, despite anything)
Sue
www.hollywoodposterframes.com <http://www.hollywoodposterframes.com>
(800) 463-2994
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