Hi, John,
In the US Ebay/PayPal has been demanding that a Tax ID number or Social
Security number was to be submitted to them by the first of the year, but
now they've expedited matters so the number has to be given now or they'll
block your Pay Pal account---I've heard this from a number of dealers. Are
they using the same tactics with dealers outside the US, such as yourself?
Rick
In a message dated 10/28/2011 1:36:40 P.M. Pacific Daylight Time,
johnr...@moviemem.com writes:
I had an interesting experience over the last few days. When I tried to
list some items on ebay with Turbo Lister I got a warning message saying I
couldn't list anything until I accepted the terms of the cross border user
agreement. There was a link to a page that didn't work. I phoned customer
support and asked them what the problem was. They said that a block had been
placed on my account and I could not list anything internationally. The rep
said she didnt know why this had happened as I was a Power Seller and Top
Rated Seller with a perfect record. Blocks are usually only placed on
customers who have done something seriously wrong. She said she couldn't find
any
violations but would raise an appeal. This could take 72 hours to resolve.
In the meantime I was left wondering if I had unknowingly committed some
sort of "violation" which would have me blocked from listing
internationally. I decided to surf the discussion boards and finally found
someone who had
a similar experience. Apparently, eBay has decided to force sellers to
accept new terms and conditions for selling "cross border" ie internationally.
If you don't accept the new agreement you cannot sell internationally. I
finally managed to find the correct link and I agreed to the terms which are
quite extreme but the choice is accept the terms or dont sell with us.
Having accepted the agreement I can now sell internationally. In the meantime
I still havent heard back from Customer Support who had promised to raise
an appeal and investigate the matter.
The thing about all of this is the incredibly poor level of communication.
It is not at all unusual that the reps have no idea of changes in policy
so phoning customer support can sometimes just make things worse. Instead of
blocking sellers from listing, surely to goodness, an email explaining
that the terms and conditions had changed would have been in order. They could
then have provided a link in the email so that sellers could peruse the
agreement and then accept it.
Anyway, maybe this will help someone else who gets a similar warning/block
on their selling account.
JOHN REID VINTAGE MOVIE MEMORABILIA
Website: _www.moviemem.com_ (http://www.moviemem.com/)
PO Box 92
Elanora
Qld 4221
Australia
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