Hi Rick
They send reports of sales for some sellers directly to the Tax dept but they
dont ask for Tax file numbers at the moment. The new cross border agreement
allows them to put a freeze on paypal balances if they feel it necessary. Its
just the pathetic communication that annoys me.
Regards
John
----- Original Message -----
From: rixpost...@aol.com
To: johnr...@moviemem.com
Cc: MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Saturday, October 29, 2011 8:03 AM
Subject: Re: [MOPO] A warning for eBay sellers
Hi, John,
In the US Ebay/PayPal has been demanding that a Tax ID number or Social
Security number was to be submitted to them by the first of the year, but now
they've expedited matters so the number has to be given now or they'll block
your Pay Pal account---I've heard this from a number of dealers. Are they
using the same tactics with dealers outside the US, such as yourself?
Rick
In a message dated 10/28/2011 1:36:40 P.M. Pacific Daylight Time,
johnr...@moviemem.com writes:
I had an interesting experience over the last few days. When I tried to
list some items on ebay with Turbo Lister I got a warning message saying I
couldn't list anything until I accepted the terms of the cross border user
agreement. There was a link to a page that didn't work. I phoned customer
support and asked them what the problem was. They said that a block had been
placed on my account and I could not list anything internationally. The rep
said she didnt know why this had happened as I was a Power Seller and Top Rated
Seller with a perfect record. Blocks are usually only placed on customers who
have done something seriously wrong. She said she couldn't find any violations
but would raise an appeal. This could take 72 hours to resolve.
In the meantime I was left wondering if I had unknowingly committed some
sort of "violation" which would have me blocked from listing internationally. I
decided to surf the discussion boards and finally found someone who had a
similar experience. Apparently, eBay has decided to force sellers to accept new
terms and conditions for selling "cross border" ie internationally. If you
don't accept the new agreement you cannot sell internationally. I finally
managed to find the correct link and I agreed to the terms which are quite
extreme but the choice is accept the terms or dont sell with us. Having
accepted the agreement I can now sell internationally. In the meantime I still
havent heard back from Customer Support who had promised to raise an appeal and
investigate the matter.
The thing about all of this is the incredibly poor level of communication.
It is not at all unusual that the reps have no idea of changes in policy so
phoning customer support can sometimes just make things worse. Instead of
blocking sellers from listing, surely to goodness, an email explaining that the
terms and conditions had changed would have been in order. They could then have
provided a link in the email so that sellers could peruse the agreement and
then accept it.
Anyway, maybe this will help someone else who gets a similar warning/block
on their selling account.
JOHN REID VINTAGE MOVIE MEMORABILIA
Website: www.moviemem.com
PO Box 92
Elanora
Qld 4221
Australia
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