Not only did you do an incredibly poor job, but in your "haste" you lied and 
said that Heritage twice sent you posters that were damaged (and then 
backtracked to say that the packages were seriously damaged, and are now 
backtracking further) when the fact is they have never sent you a single 
package at all.

Way to destroy your credibility in your very first post.


-----Original Message-----
From: Maxxhf [mailto:max...@gmail.com]
Sent: Tuesday, January 17, 2012 01:21 PM
To: s...@platinumposters.com
Cc: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

I only joined the board a week or so ago, I have no affiliation with 
emovieposter and no ill will towards HA. My intention was only to say that I 
believe emovieposter packs their posters well. I obviously did a poor job of 
that.I submitted a reply all stating that the packages were heavily damaged, so 
potentially no amount of cardboard or tape or plastic bags could have saved 
them.I definitely wrote that reply in haste and apologize to all. I understand 
that HA is running a business and I respect that.Again my apologies....I don't 
have any problems with HA as a source for posters. Thanks,MaxxOn Jan 17, 2012, 
at 12:09 PM, Sean Linkenback  wrote:> I kind of doubt it too Grey.> In looking 
through the MoPo archive, there has never been a single post from "Maxx" before 
this morning.> > One thing is for certain - "Maxx" is setting the gold standard 
for lying today.> > > -----Original Message-----> From: Smith, Grey - 1367 
[mailto:gre...@ha.com]> Sent: Tuesday, January 17, 2012 12:!
 55 PM> To: MoPo-L@LISTSERV.AMERICAN.EDU> Subject: Re: [MOPO] The flip side of 
people who complain we "over-pack"!> > Oh really. I doubt it Maxx, as I see 
nothing that says that in the system.> > > From: Maxxhf 
[mailto:max...@gmail.com] > Sent: Tuesday, January 17, 2012 11:53 AM> To: 
Smith, Grey - 1367> Cc: MoPo-L@LISTSERV.AMERICAN.EDU> Subject: Re: [MOPO] The 
flip side of people who complain we "over-pack"!> > > > I'm glad to see that 
you guys are on top of what's being said about you online. > > > > In writing 
my response to the initial email in haste I did fail to mention that the 
packages had sustained serious damage, so I guess it's unfair to say that the 
packaging was wholly insufficient. That being said I do stand by my belief that 
emovieposter.com sets the gold standard when it comes to packing posters for 
shipment.> > > > And I use a proxy for purchases through HA.> > > Thanks,> > > 
Maxx> > > > > > On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:> > 
That��!
 �s interesting, Maxx. I show you in our system but I show you have nev
er won a single item from us. What was damaged, a promotional postcard?> > > 
From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf> 
Sent: Tuesday, January 17, 2012 8:56 AM> To:MoPo-L@LISTSERV.AMERICAN.EDU> 
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!> > > > 
Agreed, don't change a thing. HA has sent me posters that were damaged in 
transit twice. In both instances the damage could have been avoided with a 
little more care taken in the actual packaging of the posters.> > > > You guys 
set the standard for poster packaging!> > Thanks,> > > Maxx> > > > > > On Jan 
17, 2012, at 8:16 AM, Pj Angel  wrote:> > Customers that complain to you about 
"over-packing" have (obviously) never had a package drenched in water or run 
over by a truck (complete with tire marks).> > > > Don't change a thing Bruce.> 
> > > pj> > > > > > From: Bruce Hershenson > To:MoPo-L@LISTSERV.AMERICAN.EDU> 
Sent: Tuesday, January 17, 2012 7:04 AM> Subject: [MOPO] The fl!
 ip side of people who complain we "over-pack"!> > > We get some complaints 
from people who say we "over-pack", and that we should just use one piece of 
cardboard on each side and put that in a plain envelope!> > On the other hand, 
we often read on forums like these about people who get posters packed like 
this and arrive mangled.> > We sell all over the world, and many of our 
packages travel huge distances and get mislaid along the way, so we try to 
truly use "gorilla-proof" packaging.> > Here is a case where it really paid 
off:> > A customer from France contacted us that his package had gone missing. 
We replied that it almost surely would turn up before too long, because in most 
such cases the items are tied up in customs.> > He just e-mailed to tell us the 
package arrived. Here is what he said:> > "Somehow, somewhere in transit, the 
parcel must have gotten drenched in water or something. The parcel and inner 
cartons were visibly damaged but thanks to the meticulous packin!
 g you do, none of the posters got damaged. Once again I am more than s
atisfied with your overall service and I look forward to buy more and more 
stuff from your auctions!"> > Of course the Postal Service provided him with no 
explanation of what occurred (perhaps it fell out of the airplane on the way 
over and was fished out of the ocean?), and no apology for drenching the 
package!> > Bruce> -- > Bruce Hershenson and the other 24 members of the 
eMoviePoster.com team> P.O. Box 874> West Plains, MO 65775> Phone: 417-256-9616 
(hours: Mon-Fri 9 to 5 except from 12 to 1 when we take lunch)> our site> our 
auctions> <~WRD000.jpg>> > Visit the MoPo Mailing List Web Site at 
www.filmfan.com> 
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