Grey has been shipping my won items without any damage since 10 years...I believe since his first auction...it cannot get any better...packaging is perfect as well. Philipp
Sent via BlackBerry by AT&T -----Original Message----- From: Maxxhf <max...@gmail.com> Sender: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> Date: Tue, 17 Jan 2012 11:53:02 To: <MoPo-L@LISTSERV.AMERICAN.EDU> Reply-To: Maxxhf <max...@gmail.com> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"! I'm glad to see that you guys are on top of what's being said about you online. In writing my response to the initial email in haste I did fail to mention that the packages had sustained serious damage, so I guess it's unfair to say that the packaging was wholly insufficient. That being said I do stand by my belief that emovieposter.com sets the gold standard when it comes to packing posters for shipment. And I use a proxy for purchases through HA. Thanks, Maxx On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367" <gre...@ha.com> wrote: > That’s interesting, Maxx. I show you in our system but I show you have never > won a single item from us. What was damaged, a promotional postcard? > > > From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf > Sent: Tuesday, January 17, 2012 8:56 AM > To: MoPo-L@LISTSERV.AMERICAN.EDU > Subject: Re: [MOPO] The flip side of people who complain we "over-pack"! > > Agreed, don't change a thing. HA has sent me posters that were damaged in > transit twice. In both instances the damage could have been avoided with a > little more care taken in the actual packaging of the posters. > > You guys set the standard for poster packaging! > > Thanks, > > Maxx > > > On Jan 17, 2012, at 8:16 AM, Pj Angel <pjange...@yahoo.com> wrote: > > Customers that complain to you about "over-packing" have (obviously) never > had a package drenched in water or run over by a truck (complete with tire > marks). > > Don't change a thing Bruce. > > pj > > > From: Bruce Hershenson <brucehershen...@gmail.com> > To: MoPo-L@LISTSERV.AMERICAN.EDU > Sent: Tuesday, January 17, 2012 7:04 AM > Subject: [MOPO] The flip side of people who complain we "over-pack"! > > We get some complaints from people who say we "over-pack", and that we should > just use one piece of cardboard on each side and put that in a plain envelope! > > On the other hand, we often read on forums like these about people who get > posters packed like this and arrive mangled. > > We sell all over the world, and many of our packages travel huge distances > and get mislaid along the way, so we try to truly use "gorilla-proof" > packaging. > > Here is a case where it really paid off: > > A customer from France contacted us that his package had gone missing. We > replied that it almost surely would turn up before too long, because in most > such cases the items are tied up in customs. > > He just e-mailed to tell us the package arrived. Here is what he said: > > "Somehow, somewhere in transit, the parcel must have gotten drenched in water > or something. The parcel and inner cartons were visibly damaged but thanks to > the meticulous packing you do, none of the posters got damaged. Once again I > am more than satisfied with your overall service and I look forward to buy > more and more stuff from your auctions!" > > Of course the Postal Service provided him with no explanation of what > occurred (perhaps it fell out of the airplane on the way over and was fished > out of the ocean?), and no apology for drenching the package! > > Bruce > -- > Bruce Hershenson and the other 24 members of the eMoviePoster.com team > P.O. Box 874 > West Plains, MO 65775 > Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take > lunch) > our site > our auctions > <~WRD000.jpg> > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely responsible for its content. > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
