HeyPatti, I told a client her Shellac was 25 for today she usually just gets reg polish boy she about shit! I used your analysis with the weekly charge so I said " hey that is 25 for 2 weeks wear chip free shiny goodness for 12.50 so a little over a buck a day ! ( she owns a clothing shop in Alden ) she handed the $ over with out a word! I told her if she files the ends, it may or may not chip I know she will file, she loves to file and buff and remove polish in between appointments.
Thanks for the great advice ! On Dec 8, 1:31 am, Pati <nailg...@aim.com> wrote: > Kelley, > I feel for ya! I had a client last week... she had been my client when I > lived in NY previously for about 5-6 years... and then came back to me when I > returned to NY about almost 4 years ago. I was sick for about a year so I > didn't work during that period but when I started back up she came again. She > now (used to be not so particular) is a natural and white client... likes > her "smile" line straight across, prefers a flat nail (as opposed to a nicely > c-curved nail) wears them short and square. FINE..I will do what she > wants...Np <smiling thru gritted teeth> Probably did her nails for a year > straight this past time and then she had hip replacement surgery and wanted > her nails off until she could get back...ok np... she got a full set of above > described nails on Oct. 19th... oh I forgot to mention she is a tiny lady > with teeny nailbeds... like a child's AND they are spoon shaped...which means > they grow upward. So I tip them and I like to use NSI french fin tips for > that... which means they are smiling and not straight. (smile lines) ok... I > don't hear from her again until last week. That is 6-7 weeks later! They are > now long, oval (kinda) she files off chips and breaks..so they don't really > HAVE a shape... and ugly! When I shortened them... they were basically almost > off.. just a little left.... and that didn't even get all the uneven sides > gone...so i needed to use forms under some to repair the corners. ok... she > is done...straight smile lines, natural color and no roundness to her > nails...she is happy. She goes to pay me and says "umm I might need > change"...ok I say ..."np I'll go get my wallet" .."oh no here.. I found that > 5.00" ...and with that said she puts down 25.00 .... I add "umm...today was a > backfill (and a half) and that is 32.00 ..so do you still need me to get some > change?" She is flabbergasted! > "32.00... OMG so expensive! How do THEY do it for 20.00?" Now my blood is > boiling... > I am thinking 6-7 weeks and a million repairs and neglected nails and you > compare me to THEM! so I say, " Well it might start out at 20.00 for THEM, > but then you would have had at least 8 repairs at like at least 3.00 each. > and don't forget the extra charge THEY will add for the gel sealer that I > have always used included in my price. That is usually 5.00 extra THERE also. > So that would be like 49.00 by the time they were finished!! " She just kept > mumbling, "how do people afford this price?" I was so pissed..I actually > told my husband and a friend later...to which the friend replied, " 32.00 > divided by 6 weeks is like 5.00 a week for nails...a small price to pay for > looking good!" I am seriously thinking of just not finding a spot for her > when she calls back.... she just so got on my nerves! grrrrrrrrrrr..... > > Pati > > 'Good friends are like stars... > You don't always see them, But you know they are always there. > > -----Original Message----- > From: Kelley Marie <kelleymar...@gmail.com> > To: NailTech <nailtech@googlegroups.com> > Sent: Tue, Dec 7, 2010 2:56 am > Subject: NailTech:: every 6-7 week client > > Ok gals > > I'm tired of clients who come every 6/7 weeks with at least 3 breaks > and expect to pay my reg fill price. > how do you handle this? > > I am not expensive to begin with my 2 week fill is 22 and a 3 week > fill is 25. I have always done free repairs when you come every two > weeks ( and rarely have to do any). > > If I go by my price list her fill will be 25 and each repair 2 bucks > so if she has 3 repairs that is 31 and my full Sets are 30. > > need advice if you have any > > I am posting a new price list this week for next year. and will be > adhering to it strickly. > > Kelley Marie > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailt...@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to nailt...@googlegroups.com. To unsubscribe from this group, send email to nailtech+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
