I know that Hivelocity just canned their CEO, and have some industry 
“consultants” on the team now, so not surprised that some fire sales have 
occurred.

-John


> On Jan 29, 2026, at 12:26 PM, John Palmer via NANOG <[email protected]> 
> wrote:
> 
> So, it looks like Hivelocity sold their data center at 350 E Cermak to
> Digital Realty.  I guess DR is getting into the business of actually running
> data centers (Althogh Telx's name is all over the paperwork).
> 
> 
> 
> We have some servers colocated at this data center. 
> 
> 
> 
> We received no notice of this transfer either by e-mail or on paper.
> 
> 
> 
> The only notice we got was an invoice.
> 
> 
> 
> I spent 2 weeks trying to contact them and they never responded to my e-mail
> until a few days ago. Seems that their outbound MTA is incapable of
> delivering e-mail to our MTA, which is located AT THEIR DATA CENTER at 350 E
> Cermak.
> 
> 
> 
> When I finally got in touch with them after trying for 2 weeks, it appears
> that 1) They have no online customer management portal (or are not giving us
> access to it), 2) They don't take credit cards and require a check or wire
> transfer (so 1960's) and 3) As I said, their MTA seems incapable of
> communicating with another MTA in THEIR DATA CENTER.
> 
> 
> 
> Has anyone else had problems with them related to this transfer from
> Hivelocity?
> 
> 
> 
> I think Hivelocity sold them their Miami data center as well.
> 
> 
> 
> Hoping their service gets better soon.  My suspicion is that they didn't
> plan the transition from Hivelocity very well and are scrambling to fix the
> issues.
> 
> 
> 
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