Please excuse my ignorance, but does this impact organizations who have a presence in 350 E Cermak via Equinix or other providers? My only experience with that building is as an Equinix customer. What I'm wondering is really: is this change in ownership of the whole building, or just a part of it the way that Equinix is just one part of it? -Bruce Wainer
On Thu, Jan 29, 2026 at 1:07 PM John Von Essen via NANOG < [email protected]> wrote: > I know that Hivelocity just canned their CEO, and have some industry > “consultants” on the team now, so not surprised that some fire sales have > occurred. > > -John > > > > On Jan 29, 2026, at 12:26 PM, John Palmer via NANOG < > [email protected]> wrote: > > > > So, it looks like Hivelocity sold their data center at 350 E Cermak to > > Digital Realty. I guess DR is getting into the business of actually > running > > data centers (Althogh Telx's name is all over the paperwork). > > > > > > > > We have some servers colocated at this data center. > > > > > > > > We received no notice of this transfer either by e-mail or on paper. > > > > > > > > The only notice we got was an invoice. > > > > > > > > I spent 2 weeks trying to contact them and they never responded to my > e-mail > > until a few days ago. Seems that their outbound MTA is incapable of > > delivering e-mail to our MTA, which is located AT THEIR DATA CENTER at > 350 E > > Cermak. > > > > > > > > When I finally got in touch with them after trying for 2 weeks, it > appears > > that 1) They have no online customer management portal (or are not > giving us > > access to it), 2) They don't take credit cards and require a check or > wire > > transfer (so 1960's) and 3) As I said, their MTA seems incapable of > > communicating with another MTA in THEIR DATA CENTER. > > > > > > > > Has anyone else had problems with them related to this transfer from > > Hivelocity? > > > > > > > > I think Hivelocity sold them their Miami data center as well. > > > > > > > > Hoping their service gets better soon. My suspicion is that they didn't > > plan the transition from Hivelocity very well and are scrambling to fix > the > > issues. > > > > > > > > _______________________________________________ > > NANOG mailing list > > > https://lists.nanog.org/archives/list/[email protected]/message/N4EZB2HKYRQN3YGVLOENIBYVF5LU73W4/ > > _______________________________________________ > NANOG mailing list > > https://lists.nanog.org/archives/list/[email protected]/message/NCQWOJCQ3AV7KTLRP4XKUO4IEKMUFZRB/ _______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/[email protected]/message/2FOFSFFQMWD5AB3Q6OCFGLORHJ6T5JIP/
