Digital Realty is one of the largest data center companies in the world and has been running data centers for decades. Integration always goes poorly.
You may have a cause of action against Hivelocity and you may be able to get out of your contract - its a sellers market for datacenter these days. As far as credit cards - taking credit card payments for data center services is the relic of a bygone era. Most folks pay by invoice and purchase order in this era. DG On Thu, Jan 29, 2026 at 1:11 PM Joel Busch via NANOG <[email protected]> wrote: > On 29.01.2026 18:26, John Palmer via NANOG wrote: > > I guess DR is getting into the business of actually running data > > centers (Althogh Telx's name is all over the paperwork). > > I thought they had been in that business for a while. Although I only > know the one they bought with InterXion in Zürich, Switzerland. But > maybe you're making a distinction I'm not getting, with the "actually > running" bit there. > > > 1) They have no online customer management portal (or are not giving > > us access to it) > > They have one, https://login.digitalrealty.com/Account/Login, but when > you log in you get forwarded to the interxion.com domain. It's a messy > portal and a bit broken. I have to reset my password for every single > login and they do 2FA by email only. > > At least I'm getting the emails, so maybe I should count my blessings. > > Best of luck to you! > > -- > Joel Busch, > Network Engineer > Switch, AS559 > _______________________________________________ > NANOG mailing list > > https://lists.nanog.org/archives/list/[email protected]/message/Z2RVD5CZRSWXHCIYQ4WS3MBHBA3FNXJI/ _______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/[email protected]/message/445XE6U437YZAQXN5UBMINWA6H666YM4/
