Don,
I agree that geographic location may be low on the priority list
although I do believe that many of us will try the local lab as opposed to a
remote lab when the remaining points on the checklist are comparable. Close
proximity is definitely a plus when system issues arise, design engineers
are required on site, etc. If the lab I chose could not provide the
services I required or fell short on deliverables, I would then move to the
next one in line just as you have done. In my case, it's working great. In
your case, you were forced to seek out better service.
The trick is evaluating the lab. Sometimes, you're able to rely on
the opinions of other but, for the most part, this is done when going
through a project and you experience a lab's capabilities first hand.
Thx,
Joe
-----Original Message-----
From: Don Robert House [mailto:dho...@pulseeng.com]
Sent: Tuesday, February 12, 2002 12:18 AM
To: nebs@world.std.com; express...@altavista.com; jfinlay...@telica.com
Subject: RE: NEBS vendor experiences
I agree with all of the below criteria except one... Geographic
location. Too many times this becomes a big factor in the decision
and overrides the rest of the factors. I have found two labs that do
good work. One is close and the other is far away. Often we get
better results from the far away lab, and just as quickly as the
close lab. I caution that Geography should be the last factor and
used only after all the other factors are weighed, even then not
heavily.
NEBS is only one of the many standards we face every day. I prefer a
lab that is fleuent in standards around the world.
Don
Don R. House, SMTS
Compliance and Technical Support
Excelsus Technologies
a division of Pulse Engineering
2875 Loker Avenue East
Carlsbad, CA 92008-6626
(760) 476-1511
(760) 476-1519 FAX
e-mail: dho...@pulseeng.com
URL: http://www.excelsus-tech.com
At 11:37 AM -0500 2/11/02, Joe Finlayson wrote:
>Joe,
>
> I've dealing with quite a few labs over the years and am now
>primarily focused on NEBS testing. The factors I considered for choosing
>the right lab were (not necessarily in order of priority):
>
> Geographic Location - NEBS testing takes quite some time and T&E can
>add up quickly
> Technical Capabilities - The people and the equipment
> Delivery of the Reports - The reports are the actual product that
>you are buying. It is imperative that the reports are generated in a
timely
>fashion and the content and format raises no doubts in the
>eyes of your customer
> Cost - I think we all understand this point
> Flexibility - I am always under the gun to get in, test and get
>outta Dodge. I expect the lab of choice to be able to schedule tests
>consecutively up front and do their best to adjust the schedule to
>accommodate slips due to various anomalies
>
> I chose NTS for my testing. At the time, they were the only local
>lab who could perform 100% of the testing on site and my initial evaluation
>was on the positive side. I do quite a bit of conferring on the GR-63 and
>GR-1089 side and they are willing to discuss test plans and advise their
>clients. Their pricing structure appears to be competitive with other
labs.
>I have had very good experiences with scheduling and I am very much
involved
>in the test plan, testing and scheduling of every project. I have had a
few
>issues with test reports in the past although this area seems to be
>improving. There was one instance where one of my customers kicked back a
>test report because of it's format. I was looking at a delay which I could
>not afford at the time. An NTS representative contacted my customer and
>worked through this issue in an expeditious manner. A lab must be willing
>to back up it's product. Being successful in justifying the data is
>crucial.
>
> My overall experience has been positive. Feel free to contact me
>offline if you would like to discuss this further.
>
>Thx,
>
>
>Joe
>
>*****************************
>Joe Finlayson
>Manager, Compliance Engineering
>Telica, Inc.
>734 Forest Street, Bldg. G, Suite 100
>Marlboro, MA 01752
>Tel: (508) 804-8212
>Fax: (508) 480-0922
>Email: jfinlay...@telica.com
>
>
>-----Original Message-----
>From: Joe Harris [mailto:express...@altavista.com]
>Sent: Wednesday, February 06, 2002 1:29 PM
>To: nebs@world.std.com
>Subject: NEBS vendor experiences
>
>
>
>Hello,
>
>I am in the process of trying to find a vendor that will take care of all
>our company's NEBS/compliance requirements and want to get feedback-the
>positives and the negatives about your experiences with different vendors
>such as Curtis-Straus, MET, UL, etc. from some of the experienced members
of
>this list.
>
>If you have experience with any of these labs or others and are willing to
>discuss their pros/cons, please drop me a note so we can discuss them
>offline.
>
>Thanks in advance for your help.
>
>J
>
>
>
>
>
>Find the best deals on the web at AltaVista Shopping!
>http://www.shopping.altavista.com
--
Don R. House, SMTS
Compliance and Technical Support
Excelsus Technologies
a division of Pulse Engineering
2875 Loker Avenue East
Carlsbad, CA 92008-6626
(760) 476-1511
(760) 476-1519 FAX
e-mail: dho...@pulseeng.com
URL: http://www.excelsus-tech.com
