Hello yankl,

Monday, September 22, 2003, 5:51:31 PM, you wrote:

y> I think my point was not taken properly. I am sorry it probably my
y> English (it not even my second language more like fourth).

You are doing very well, then.

y> My point was  that people should make a research first and then try to ask 
y> questions.

Agreed this is a good idea.

y> By researching you find new tools and new way to do it.

Perhaps. If it an overloaded worker with little time available, it is
not likely that that person will spend much time exploring. They need
an answer NOW. A tool should not need too much work to use.

y> Remember to get correct answer you must ask correct question.

This is the newbie problem - they do NOT know always the right
question.

y> And this mean techno talk, jargon, terminology and simple
y> understanding of what you are  trying to do.

If the newbie MUST have this even to get a start, it is doomed to
failure. What is needed is a way to get help without ALREADY knowing
the jargon.

-- 

 rikona                            mailto:[EMAIL PROTECTED]


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