It would be on your license form/email. Should start with M.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE


-----Original Message-----
From: Eric Brouwer [mailto:ithelp.e...@gmail.com] 
Sent: Wednesday, November 30, 2011 12:14 PM
To: NT System Admin Issues
Subject: Re: Backup Exec ver. 12.0

I tried that.  The serial number I have is in this format:
01-2345-6789-004265.  It says it's not valid.  I also looked at the 
besernum.xml file and the serial number listed there does not work either.

On Wed, Nov 30, 2011 at 12:03 PM, Harry Singh <hbo...@gmail.com> wrote:
> You should be able to download the product from the following website 
> using the serial number you currently have.
>
> https://fileconnect.symantec.com
>
>
>
> On Wed, Nov 30, 2011 at 12:00 PM, Eric Brouwer <ithelp.e...@gmail.com>
> wrote:
>>
>> Geetings,
>>
>> With my predecessor completely out of the picture now, I'm evaluating 
>> everything he was in charge of.  One of his duties was setting up 
>> backup routines, and testing them.  I am not able to find our 
>> installation media for Backup Exec 12.  I have the license keys, but 
>> no way to install it.  I sent an inquiry to Symantec to see if it was 
>> available for download, but I doubt it.  Does any one on this list 
>> have a copy of this?  I need to be able to install the core product, 
>> and agents for Windows servers, Exchange, and SQL.
>>
>> Thank you,
>>
>> Eric
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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>
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>
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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