You should call Symantec support line. They can get all the info you need. Just let them know that you're taking over for so-and-so. Should be able to give you the numbers you'll need in the future.
Hope the Backup Exec support is better than the Netbackup support... From: David [mailto:blazer...@gmail.com] Sent: Wednesday, November 30, 2011 9:42 AM To: Joseph Heaton; NT System Admin Issues Subject: Re: Backup Exec ver. 12.0 I'm betting that you may have a serial number, more like a product number, not the actual license keys... David On Wed, Nov 30, 2011 at 9:14 AM, Eric Brouwer <ithelp.e...@gmail.com<mailto:ithelp.e...@gmail.com>> wrote: I tried that. The serial number I have is in this format: 01-2345-6789-004265. It says it's not valid. I also looked at the besernum.xml file and the serial number listed there does not work either. On Wed, Nov 30, 2011 at 12:03 PM, Harry Singh <hbo...@gmail.com<mailto:hbo...@gmail.com>> wrote: > You should be able to download the product from the following website using > the serial number you currently have. > > https://fileconnect.symantec.com > > > > On Wed, Nov 30, 2011 at 12:00 PM, Eric Brouwer > <ithelp.e...@gmail.com<mailto:ithelp.e...@gmail.com>> > wrote: >> >> Geetings, >> >> With my predecessor completely out of the picture now, I'm evaluating >> everything he was in charge of. One of his duties was setting up >> backup routines, and testing them. I am not able to find our >> installation media for Backup Exec 12. I have the license keys, but >> no way to install it. I sent an inquiry to Symantec to see if it was >> available for download, but I doubt it. Does any one on this list >> have a copy of this? I need to be able to install the core product, >> and agents for Windows servers, Exchange, and SQL. >> >> Thank you, >> >> Eric >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to >> listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> >> with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to > listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin -- David _____________________ Under the heading of, "we wish"... "But ambitious encroachments of the federal government, on the authority of the State governments, would not excite the opposition of a single State, or of a few States only. They would be signals of general alarm. ... But what degree of madness could ever drive the federal government to such an extremity." --James Madison, Federalist No. 46, 1788 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
