200 end users. We have 9 servers in the main office, 3 servers in branch
offices, and 5 serverless branch offices.

IT staff is me, one full time tech and one half time tech.  No other IT
related employees, we do everything We don't do much software
development and although we do maintain our web site and a yahoo store,
they are pretty basic.

 

________________________________

From: Jake Gardner [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 11, 2008 10:45 AM
To: NT System Admin Issues
Subject: staff to equipment to end users ratios

 

What is everyone's ratio of staff to servers and/or network equipment?
Staff to end user support?

 

We have 225+ end users supported by 1 person whom I have to help if she
gets backed up.

I am in charge of the network infrastructure and 10+3 servers (Prod+Dev)
and have no one to help me when I get backed up, and that's not a
complaint!  I don't like people screwing up my servers.

There are 3 developers in IT for our internal apps, and I need to
support them like a babysitter sometimes.   If you are a developer and
can't research your own error messages... don't talk to me and seriously
don't tell me my server is misconfigured!   ;)

 

 

 

 

Thanks,

 

Jake Gardner

TTC Network Administrator

Ext. 246

 

 

 

 
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