On Sat, Dec 6, 2008 at 2:39 PM, Benjamin Zachary - Lists <[EMAIL PROTECTED]> wrote: > Anyone supporting these on BES?
I've had a couple inquiries; I've been advising users to hold off for a few months. It's a new model, and the first-ever touch-screen for BlackBerry, and there was a big push to get it released. I would be amazed if there weren't some bugs. > I have a couple of guys who got theirs and its been working (they both hate > them btw) > and apparently there was some software upgrade they applied this morning and > blew out both their bes connections. I went to a store to try one hands-on. I found the UI was erratic and/or slow. The salesweasel must have seen my reaction, because she proactively offered this explanation: Verizon does something to them which causes problems. This "something" will be cleared out once the trial period ends (15 days, I think). The device will then automatically reset and work much better. She didn't have any knowledge as to the how or why behind it. It doesn't make any sense to make a product *worse* to use during the period when the customer is going to return it. On the other hand, I can totally see Verizon shooting themselves in the foot like that. (Witness the 8830 GPS fiasco.) So maybe your users just got their reset. Ask them if the device works better now. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
