Oh, ah, Nortel NC1000 series switched. Beyond that I'd have to ask more info from the telecom side.
On Tue, Feb 24, 2009 at 11:56 AM, Ben Scott <mailvor...@gmail.com> wrote: > On Tue, Feb 24, 2009 at 12:15 PM, Cameron Cooper <ccoo...@aurico.com> wrote: >> With the Nortel system, is that using Norstar? > > "Norstar" can mean many things. Technically, it's just a premises > phone system (i.e., KSU), not even voice mail. A Norstar phone system > will have some kind of voice mail system paired with it. The current > Nortel voice mail product for Norstar is called "CallPilot" and does > include Unified Messaging as an option. You have to pay a license fee > for each mailbox you want UM-enabled. (Nortel is the Microsoft of the > telephone world; they nickle-and-dime you to death.) > > As I recall, CallPilot UM gives you a plug-in for Outlook. Voice > messages show in your Inbox. When you "play" the message, the plug-in > opens a network connection to the VMU (voice mail unit) to get the > audio stream. So it doesn't attach an audio file to an email like > some other systems do. That's good in that it saves space on the > email server, but bad in that you need a network connection from the > Outlook client to the VMU, and it only works on Windows. No > BlackBerry, for example. > > If you've got a BCM (the IP-converged successor to Norstar), all the > features are built-in to the main unit, but you still have to pay the > license fees. > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~