Thanks for the über quick reply. I hear your frustrations loud and clear and will keep my eyes open for trouble during the eval. period should we decide to give it a go. RS
On Wed, Aug 5, 2009 at 8:58 PM, James Hill<james.h...@superamart.com.au> wrote: > It has improved since version 12.0 but it is still not good enough imo. The > main issue I have had is bugs with backing up Exchange 2007 servers. > > The fixes in the earlier versions were simply to not use the features! Even > in recent versions there are issues. This is the latest one to bite me:- > http://seer.entsupport.symantec.com/docs/321184.htm > > As you can see the solution is to apply a hotfix and then update the agents > as well. The updates patched ok on the BE server but pushing the remote > Agents failed. So I found a forum post to resolve that. > http://www.symantec.com/connect/forums/backup-exec-125-remote-agent-failures > > Having to run msi cleanup and then reboot the server just screams amateur to > me. I'm not saying that things don't go wrong but I've run out of tolerance > with Symantec products. I won't be able to reboot this server before the > backups are scheduled tonight so they will be missed. It's a production > Exchange server. > > Then of course there is nothing to say that will resolve the issue. There > will be another hoop to jump through no doubt. > > The best example I can give of how bad Symantec is:- On the very rare > occasions that I've called Microsoft support for an issue with a server one > of their first questions has been "Is Symantec AV installed on this server?" > > Maybe I've been in the industry too long, but these days I have less > tolerance for things that don't "just work". The companies I am employed by > spend big money on software only to have to agree to Eula's that really say > "if this doesn't work properly, tough shit". > > It's not good enough. Instead of making things properly everything is rushed > out the door so they can be first to market. The whole "we'll patch it later > attitude" is so common now. It is even accepted by many people. Hell, > sometimes you can buy a tv and it has a fault rectified by a firmware update. > A TV! > > *takes a breath. > > > > > > -----Original Message----- > From: Richard Stovall [mailto:rich...@gmail.com] > Sent: Thursday, 6 August 2009 10:42 AM > To: NT System Admin Issues > Subject: Re: OT: Symantec Rant > > Errrmmm, do you mind if I ask specifically about your troubles with > BE12.5? I've been very seriously considering moving to it, though I > haven't installed the 60 day demo yet. I kinda figgered it would > pretty much work in my fairly simple environment. It'd be nice to > know the major gotchas. > > Thanks, > RS > > On Wed, Aug 5, 2009 at 8:28 PM, James Hill<james.h...@superamart.com.au> > wrote: >> Excuse me for you using the list to vent but I thought I might receive some >> understanding from other Symantec vicitims. >> >> >> >> Do they make ANYTHING these days that "just works". After being bent over >> with their hopeless AV implementation on Server 2008 (Let's break shares on >> the server. No servers need shares they must of thought)... actually their >> hopeless AV solution in general. I recall re-installing version 10 on about >> 24 site servers as that was their solution to an issue. >> >> >> >> But don't worry the PR fools said. Version 11 will fix everything. Yeh, it >> fixed everything alright. Fixed it so it may never work again. >> >> >> >> Now I'm having fun with Backup exec 12.5 and it's many "features". >> >> >> >> When renewal comes up I will gladly get rid of them. They *&$^ everything >> they touch these days. >> >> >> >> /end rant >> >> >> >> >> >> >> >> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
