That's a definite possibility. I assume that's an option you have to
pay/ask for when you sign up.

The user did call me as I was walking out that she did get two emails
from RIM. I don't know what they are but would they send a notice that
your data plan doesn't support a BES environment?

Thanks

dave

 

From: Martin Blackstone [mailto:mblackst...@gmail.com] 
Sent: Monday, December 28, 2009 5:13 PM
To: NT System Admin Issues
Subject: RE: can't get BB to initalize to BES

 

I would call them and ask them if you need a BB Enterprise plan to use
BES. If yes, ask them if there is one on that number.

 

From: Eldridge, Dave [mailto:d...@parkviewmc.com] 
Sent: Monday, December 28, 2009 3:39 PM
To: NT System Admin Issues
Subject: RE: can't get BB to initalize to BES

 

 It's Verizon.

 

From: Martin Blackstone [mailto:mblackst...@gmail.com] 
Sent: Monday, December 28, 2009 4:07 PM
To: NT System Admin Issues
Subject: RE: can't get BB to initalize to BES

 

Who is the carrier?

 

From: Eldridge, Dave [mailto:d...@parkviewmc.com] 
Sent: Monday, December 28, 2009 2:37 PM
To: NT System Admin Issues
Subject: OT: can't get BB to initalize to BES

 

I am still new at this BES thing. My first two phones activated just
fine but I have one that sits at initalizing on both the phone and
server sides.

I have tried both the wireless and wired/usb methods. I have also
removed the activation and recreated the user. Still no luck.

This phone is about 6 months old and it did upgrade a bunch of apps when
I hooked it up to the usb cable.

Anyone with some insights to get this phone activated?

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