Sounds like a tech issue not a Microsoft. As someone else pointed out Outlook does prompt for delete old data before it does that.
Jon On Sun, Jan 24, 2010 at 12:00 PM, Angus Scott-Fleming <angu...@geoapps.com>wrote: > On 24 Jan 2010 at 10:43, Orland, Kathleen wrote: > > > If the Outlook profile is deleted but not the NT profile, it should be > there. > > If the PST is not in the default location, it simply means they moved it. > If > > you do a search of the computer using *.PST and include hidden > files/folders > > (or enable the view of them in Explorer and include known file > extensions), > > you should be able to find it. They may have moved the PST to a CD, USB > key, > > or deleted it as well. > > > > > http://www.howto-outlook.com/howto/backupandrestore.htm#Locating_the_pst-fil > > e > > I know how to find PST files, thank you all very much. The old PST file > isn't > there, and none of the undelete tools I have (Recuva, PCI File Inspector, > Restoration, and NTFSundelete) could find any *.PST files when I mounted > the > drive in another computer. We may send the drive off to a recovery service > to > scour the unused sectors of the disk for fragments of PST files, but that's > a > forlorn hope IMHO. > > Apparently the old PST was "outlook.pst" in the default path, and when the > @#...@#$%@#$% tech deleted the old account (oldu...@domain.ext), that file > was > deleted. When he created the new account for the new email address > (newu...@domain.ext) under the same user profile, Outlook created > "outlook.pst" > using the same directory-entry, overwriting the old one. Very annoying. > > > -- > Angus Scott-Fleming > GeoApps, Tucson, Arizona > 1-520-290-5038 > +-----------------------------------+ > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
