Yesterday I would say that outlook doesn´t delete the emails, but today a laptop that I personally configured two accounts on Friday had the emails from one of the accounts ( one IMAP, one POP , the POP one disappeared ) disappear. The account was also gone, so I am lead to believe that somehow sometimes deleting an account deletes the emails too... The user is not able to say if any strange message appeared, and as he doesn´t speak my language, it is hard to investigate...
but on the other side, when diagnosing / reconfiguring his computer ( installing Outlook in english, as I was at it ) , I had ocasion of creating / deleting accounts a bunch of times, and the emails didn´t disappear now... strange... ----- Original Message ----- From: Ken Schaefer To: NT System Admin Issues Sent: Monday, January 25, 2010 12:54 AM Subject: RE: Where do old PST files go when their accounts are deleted? I don't have a POP3 account to test with, but according to Microsoft: Note Removing a POP3, IMAP, or HTTP account does not delete the items that were sent and received by using the account. If you were using a POP3 account, you can still use the Personal Folders file (.pst) to work with your items. From: Add or Remove an Email Account: http://office.microsoft.com/en-us/outlook/HA012316341033.aspx Seems the Tech may have done something extra to delete the PST file -or- it's been overwritten by the new one. I don't know what options are available when setting up a POP3 account, but at least for Exchange accounts, you can choose the file name. Cheers Ken From: Angus Scott-Fleming [mailto:angu...@geoapps.com] Sent: Monday, 25 January 2010 10:02 AM To: NT System Admin Issues Subject: Re: Where do old PST files go when their accounts are deleted? On 24 Jan 2010 at 15:44, Jon Harris wrote: > Sounds like a tech issue not a Microsoft. As someone else pointed out > Outlook does prompt for delete old data before it does that. I wasn't there so I can't confirm what the tech did or saw. I don't have Outlook available here to test, either. Does anyone have the exact wording? I guess I can perform a test tomorrow when I have access to a system with the same version of Outlook installed. If it was a typical dialog, it was "Are you sure you want to delete this account?" I wouldn't expect the data to go away. If the dialog was even "Are you sure you want to delete this mailbox?" I still wouldn't expect the data to go away even though you could infer that is what it is saying. OTOH given that he was prompted, the tech *_should_* have thought twice before clicking [OK]. I'm just trying to recover from it ... [sigh] ... ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
