We're seeing a larger emphasis placed on getting the user back up again, and smaller staffs, so there's less troubleshooting and more re-imaging. My son attends an engineering school that issued tablets to everyone. If the problem isn't a really quick fix, they image the thing.
Home users are doing the same thing. We want nearly self-healing systems. From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Wednesday, May 26, 2010 6:40 AM To: NT System Admin Issues Subject: Re: Big Changes Ahead for IT - Anyone seen this? The fact is that as technology becomes more prevalent, MOST people desire to learn less about it. The ubiquity of automobiles has not led to more auto mechanics, but rather to an even smaller percentage of car owners being able to deal with even routine maintenance on a vehicle. There is no reason to believe that this trend will not manifest itself with computer technology. In order to make things <http://home.asbzone.com/ASB/archive/2009/11/16/where-simplicity-and-technol ogy-really-intersect.aspx> appear simple enough for the every-day user, the complexity gets encapsulated somewhere -- typically in the integration realm. The main problem is the use of the terms "deploy IT apps" which probably means something very different to them than it does to us. Similar to how people who can put together some basic macros think that they are "programmers". -ASB: http://XeeSM.com/AndrewBaker On Wed, May 26, 2010 at 8:52 AM, James Rankin <kz2...@googlemail.com> wrote: My users can't get their usernames and passwords right. One person this morning tried to use the mouse on the "Windows failed to start" screen and phoned me to ask why the cursor wasn't showing. They regularly put the wrong data into application fields and their grasp of spelling is atrocious. I can hardly see these lot, within five years, becoming "advanced technological users" who could be trusted to install software and manage Active Directory. If you did let them install things, I would spend my entire day cleaning up after them. Unless there is some massive evolution of the human race in the very near future, I'd say the whole thrust of that article is nothing more than hot air. /User contempt end On 26 May 2010 13:47, Jonathan Link <jonathan.l...@gmail.com> wrote: Don't we see stories like this fairly often? IIRC there was a WSJ article last year that said much the same thing but was little more than a rant that he wasn't able to install the software he wanted. On Tue, May 25, 2010 at 11:51 PM, Angus Scott-Fleming <angu...@geoapps.com> wrote: Sometimes you have to wonder ... -----------------------fwd------------------ ============= Included Stuff Follows ============= Big Changes Ahead for IT - Anyone seen this? - Spiceworks Community This link comes from eWeeks Editor's Pick newsletter. The article is titled: "Radical Reductions in IT Workforce Ahead" By Edward Cone, CIO Insight May 21, 2010 Jobs may move to other areas of the company, be outsourced--or just go away. READ MORE... ============= Included Stuff Ends ============= More here with links: http://web.eweek.com/t?r=2 <http://web.eweek.com/t?r=2&c=24763&l=23&ctl=739AC:1A76A774489FFA8BAB70058F2 260> &c=24763&l=23&ctl=739AC:1A76A774489FFA8BAB70058F2260 825E&kc=EWKNLEDP05212010A Part of what they are trying to indicate in these slides is that less than 25% of today's IT workforce will remain by 2015, IT CIO's and those working in IT overall will be less in charge of their destiny, and IT activities will devolve to business units and will become consolidated with other departments like HR, Finance, etc. Almost everyone will be a knowledged worker and will in many ways be able to use and deploy IT apps and technology. Wow, I can't wait! I especially love slide # .... -------------------- end of forward --------------------- http://community.spiceworks.com/topic/99492?page=1 -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 Security Blog: http://geoapps.com/ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~