In Web Interface Management Console:
Click your site Click Authentication Methods Click on your selected method Click Properties Click General | Domain Restriction Do you have "Restrict to the following domains" selected? If so, what domain(s) is/are there? For mine I have websterslab.com. If I login as websterslab\cwebster, the online plugin will not pass-through the login credentials because they do not match what you specified. Same problem if you specify "websterslab" and the user logs in with websterslab.com\cwebster or, if you allow, cwebs...@websterslab.com, the pass-through will not pass-through because the domains do not match. Am I clear in what I am trying to explain what may be causing your issue? Thanks Carl Webster Citrix Technology Professional http://dabcc.com/Webster From: James Rankin [mailto:kz2...@googlemail.com] Subject: Re: Citrix web interface query It is just using pass-through for their currently logged-on credentials, they don't specify it. I'm starting to consider other alternatives now, such as trying to migrate these app servers to a legacy farm in the new domain On 29 October 2010 14:05, Webster <carlwebs...@gmail.com> wrote: Do you specify a domain in the sites or do the users enter the domain when they login? There is also an issue that if you specify a login domain as websterslab.com <http://websterslab.com/> in the site settings but the user logs in websterslab\user the PNAgent (AKA online plugin) will NOT authenticate because websterslab != websterslab.com <http://websterslab.com/> . Webster From: James Rankin [mailto:kz2...@googlemail.com] Subject: Re: Citrix web interface query Yes, got all the appropriate entries in there. The logon works fine if I specify credentials from the old domains. It's just when I supply a username and password from the new domain - it barfs out the "invalid credentials" error. I can access file shares and such like in the old domains under a new domain userid, so I'm a bit confused as to why the PNAgent logon won't go. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
