Meh, I know of many SMB's that have been out of commission or had troubling 
issue for days/weeks at at ime simply because they generally can't (or don't) 
pay the costs and or attention necessary to have the support/parts/personnel  
available to deal with issues.

-sc

> -----Original Message-----
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Friday, April 29, 2011 1:48 PM
> To: NT System Admin Issues
> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> Disruption
> 
> Indeed. But, the market is touting that the cloud is especially suitable for
> SMBs, and the large/complex failures that Amazon suffered are not normally
> experienced in those environments. The SMB market is where I live, and by
> going to the cloud I would subject my company to a risk for which I don't see
> a good, or indeed any, mitigation.
> 
> Hence the question: What's the mitigation for a downed cloud?
> 
> 
> Kurt
> 
> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare <scaes...@caesare.com>
> wrote:
> > Not all outages are simple failed component swaps.
> >
> > As a matter of fact, those tend to be the simple issues. The complex ones
> often involve human error, or unanticipated system interactions and/or
> cascading events, as in the case with this recent AWS event. As ASB points
> out, those can (and do) happen in any datacenter, regardless if it's yours, or
> in the cloud.
> >
> > -sc
> >
> >> -----Original Message-----
> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> Sent: Friday, April 29, 2011 1:37 PM
> >> To: NT System Admin Issues
> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> Disruption
> >>
> >> Where's my 4 hour response time when the service fails?
> >>
> >> I can get a new mobo or hard drive, router or switch when I call the
> >> vendor, or I can even pre-order one and have it on the shelf if it's
> >> that critical - where's the new cloud when the current one is down?
> >>
> >> Is there high availability between cloud vendors  - or do you have
> >> some other mitigation strategy in mind?
> >>
> >> Kurt
> >>
> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker <asbz...@gmail.com>
> wrote:
> >> > "The Cloud" is already ready for production.
> >> > Hosted Data Centers, which is a concept we are all acquainted with,
> >> > are not immune to failures either.
> >> > Failures happen.  Just make sure your entire mitigation plan is not
> >> > "the vendor's got it".
> >> >
> >> >
> >> > ASB (Professional Bio)
> >> > Harnessing the Advantages of Technology for the SMB market...
> >> >
> >> >
> >> >
> >> >
> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff <kurt.b...@gmail.com>
> wrote:
> >> >>
> >> >> Lesson: Large distributed systems management is hard.
> >> >>
> >> >> That's a really good read.
> >> >>
> >> >> I think after three or four more large scale problems like that,
> >> >> some clouds might be ready for production.
> >> >>
> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker <asbz...@gmail.com>
> >> wrote:
> >> >> > http://aws.amazon.com/message/65648/
> >> >> >
> >> >> > This is a very good read...
> >> >> >
> >> >> > -ASB: http://about.me/Andrew.S.Baker
> >> >> >
> >> >> > Sent from my Motorola Droid
> >> >> >
> >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog!
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> Enterprise/>
> >> >> > ~
> >> >> >
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