The "meh" has to do with the supposition that the alternative to the cloud for SMB's are not fraught with similar peril.
I maintain that your original assertion (having a 4hour response time for your hardware ) is only a fraction of the scenarios for which there can be an extended outage. In your hypothetical scenario to ASB, with their Exchange server hosted in their own environment (with their 4 hour hardware SLA) I've heard of just as many scenarios along the lines of "Whoops.. you mean we were supposed to be backing up those log files, and not just deleting them?" type scenarios. I'd venture that the redundancy and discipline at a place like Amazon , even with i's increased complexity, provides for a better average uptime guarantees than what many SMB's can muster. -sc > -----Original Message----- > From: Kurt Buff [mailto:kurt.b...@gmail.com] > Sent: Friday, April 29, 2011 4:03 PM > To: NT System Admin Issues > Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service > Disruption > > Meh? Not many companies survive that for very long. > > That's a fairly "stick your head in the sand" approach, and I'm not > comfortable > with that. > > On Fri, Apr 29, 2011 at 11:49, Steven M. Caesare <scaes...@caesare.com> > wrote: > > Meh, I know of many SMB's that have been out of commission or had > troubling issue for days/weeks at at ime simply because they generally can't > (or don't) pay the costs and or attention necessary to have the > support/parts/personnel available to deal with issues. > > > > -sc > > > >> -----Original Message----- > >> From: Kurt Buff [mailto:kurt.b...@gmail.com] > >> Sent: Friday, April 29, 2011 1:48 PM > >> To: NT System Admin Issues > >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service > >> Disruption > >> > >> Indeed. But, the market is touting that the cloud is especially > >> suitable for SMBs, and the large/complex failures that Amazon > >> suffered are not normally experienced in those environments. The SMB > >> market is where I live, and by going to the cloud I would subject my > >> company to a risk for which I don't see a good, or indeed any, mitigation. > >> > >> Hence the question: What's the mitigation for a downed cloud? > >> > >> > >> Kurt > >> > >> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare > >> <scaes...@caesare.com> > >> wrote: > >> > Not all outages are simple failed component swaps. > >> > > >> > As a matter of fact, those tend to be the simple issues. The > >> > complex ones > >> often involve human error, or unanticipated system interactions > >> and/or cascading events, as in the case with this recent AWS event. > >> As ASB points out, those can (and do) happen in any datacenter, > >> regardless if it's yours, or in the cloud. > >> > > >> > -sc > >> > > >> >> -----Original Message----- > >> >> From: Kurt Buff [mailto:kurt.b...@gmail.com] > >> >> Sent: Friday, April 29, 2011 1:37 PM > >> >> To: NT System Admin Issues > >> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service > >> >> Disruption > >> >> > >> >> Where's my 4 hour response time when the service fails? > >> >> > >> >> I can get a new mobo or hard drive, router or switch when I call > >> >> the vendor, or I can even pre-order one and have it on the shelf > >> >> if it's that critical - where's the new cloud when the current one is > down? > >> >> > >> >> Is there high availability between cloud vendors - or do you have > >> >> some other mitigation strategy in mind? > >> >> > >> >> Kurt > >> >> > >> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker <asbz...@gmail.com> > >> wrote: > >> >> > "The Cloud" is already ready for production. > >> >> > Hosted Data Centers, which is a concept we are all acquainted > >> >> > with, are not immune to failures either. > >> >> > Failures happen. Just make sure your entire mitigation plan is > >> >> > not "the vendor's got it". > >> >> > > >> >> > > >> >> > ASB (Professional Bio) > >> >> > Harnessing the Advantages of Technology for the SMB market... > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff > >> >> > <kurt.b...@gmail.com> > >> wrote: > >> >> >> > >> >> >> Lesson: Large distributed systems management is hard. > >> >> >> > >> >> >> That's a really good read. > >> >> >> > >> >> >> I think after three or four more large scale problems like > >> >> >> that, some clouds might be ready for production. > >> >> >> > >> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker > >> >> >> <asbz...@gmail.com> > >> >> wrote: > >> >> >> > http://aws.amazon.com/message/65648/ > >> >> >> > > >> >> >> > This is a very good read... > >> >> >> > > >> >> >> > -ASB: http://about.me/Andrew.S.Baker > >> >> >> > > >> >> >> > Sent from my Motorola Droid > >> >> >> > > >> >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! > >> >> >> > ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE- > >> Enterprise/> > >> >> >> > ~ > >> >> >> > > >> >> >> > --- > >> >> >> > To manage subscriptions click here: > >> >> >> > http://lyris.sunbelt-software.com/read/my_forums/ > >> >> >> > or send an email to listmana...@lyris.sunbeltsoftware.com > >> >> >> > with the body: unsubscribe ntsysadmin > >> >> >> > >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource > >> >> >> hog! ~ ~ > >> >> >> <http://www.sunbeltsoftware.com/Business/VIPRE- > Enterprise/> ~ > >> >> >> > >> >> >> --- > >> >> >> To manage subscriptions click here: > >> >> >> http://lyris.sunbelt-software.com/read/my_forums/ > >> >> >> or send an email to listmana...@lyris.sunbeltsoftware.com > >> >> >> with the body: unsubscribe ntsysadmin > >> >> >> > >> >> > > >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! > >> >> > ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE- > Enterprise/> > >> >> > ~ > >> >> > > >> >> > --- > >> >> > To manage subscriptions click here: > >> >> > http://lyris.sunbelt-software.com/read/my_forums/ > >> >> > or send an email to listmana...@lyris.sunbeltsoftware.com > >> >> > with the body: unsubscribe ntsysadmin > >> >> > >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > >> >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > >> >> > >> >> --- > >> >> To manage subscriptions click here: http://lyris.sunbelt- > >> >> software.com/read/my_forums/ or send an email to > >> >> listmana...@lyris.sunbeltsoftware.com > >> >> with the body: unsubscribe ntsysadmin > >> > > >> > > >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > >> > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > >> > > >> > --- > >> > To manage subscriptions click here: > >> > http://lyris.sunbelt-software.com/read/my_forums/ > >> > or send an email to listmana...@lyris.sunbeltsoftware.com > >> > with the body: unsubscribe ntsysadmin > >> > >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > >> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > >> > >> --- > >> To manage subscriptions click here: http://lyris.sunbelt- > >> software.com/read/my_forums/ or send an email to > >> listmana...@lyris.sunbeltsoftware.com > >> with the body: unsubscribe ntsysadmin > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to listmana...@lyris.sunbeltsoftware.com > > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt- > software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
