I realize this is more than a bit OT, and I do have a tech support case
opened with HP. However, they say I have no software support for VMware
(which is true, but VMware is not what I am having problems with; I am
having problems with HP software for VMware). And the support they have
given me so far ... makes me very leery and worried that they know what
they are talking about ...
Anyway, I thought I'd ask, in case some forum member has had the same
happen. I am trying to install the latest HP Management Agent 8.7.0 on
my VMware ESX 4.1.U1 server (a Proliant DL580 G7). It's delivered as a
.tgz file, which you untar and run, while in maintenance mode. Fine so
far, but the install fails.
The first part of the process uninstalls any older versions. Since I
have been running 8.6.0, it attempts to uninstall that, and fails. The
log (which HP has yet to ask me to read to them, or even check ..) says:
Uninstalling HP Insight Manager Agents bulletin
[hp-classic-mgmt-solution-860.11.0508] ...
Removing [hp-classic-mgmt-solution-860.11.0508] ...
Encountered error NoMatchError:
The error data is:
Id - hp-classic-mgmt-solution-860.11.0508
Message - 1 of 6 VIBs in bulletin
hp-classic-mgmt-solution-860.11.0508
have been superseded. Please try removing the newest
bulletin
for this component instead.
Errno - 13
Description - No matching bulletin or VIB was found in the metadata.
Unable to remove [hp-classic-mgmt-solution-860.11.0508]. esxupdate
status [13]
[ FAILED ]
HP Insight Manager Agents Bulletin uninstall
[hp-classic-mgmt-solution-860.11.0508] FAILED with status [13]
Installer exit is called with status - [13]
Leaving the system as is in the original state [105 ]
HP's attempts at solutions was to uninstall the whole HP Management
Agents (which entails uninstalling SNMP, Health Monitoring, and other
things that are inter-dependent with the Management Agents). I do all
that, and try re-installing. Which, of course, fails as above, since (to
me) there's a bug in the installer ... meanwhile, of course, now I have
no SNMP monitoring at all, and HP couldn't tell me how to re-install
SNMP. (which I find frightening ...)
Anyway ... anybody updated HP Management Agents from 8.6.0 to 8.7.0 on
ESX 4.1 successfully?
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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