Do you remember how they told you to uninstall SNMP? That should help point you 
to how to reinstall it. :)

We switched to ESXi a while back, so I haven't done the full agent install in a 
long time. :(

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

-----Original Message-----
From: Mike Leone [mailto:oozerd...@gmail.com] 
Sent: Tuesday, July 12, 2011 10:03 AM
To: NT System Admin Issues
Subject: OT - problems installing HP Management Agents on VMware ESX 4.1

I realize this is more than a bit OT, and I do have a tech support case opened 
with HP. However, they say I have no software support for VMware (which is 
true, but VMware is not what I am having problems with; I am having problems 
with HP software for VMware). And the support they have given me so far ... 
makes me very leery and worried that they know what they are talking about ...

Anyway, I thought I'd ask, in case some forum member has had the same happen. I 
am trying to install the latest HP Management Agent 8.7.0 on my VMware ESX 
4.1.U1 server (a Proliant DL580 G7). It's delivered as a .tgz file, which you 
untar and run, while in maintenance mode. Fine so far, but the install fails.

The first part of the process uninstalls any older versions. Since I have been 
running 8.6.0, it attempts to uninstall that, and fails. The log (which HP has 
yet to ask me to read to them, or even check ..) says:


Uninstalling HP Insight Manager Agents bulletin 
[hp-classic-mgmt-solution-860.11.0508] ...
Removing [hp-classic-mgmt-solution-860.11.0508] ...
Encountered error NoMatchError:
The error data is:
   Id          - hp-classic-mgmt-solution-860.11.0508
   Message     - 1 of 6 VIBs in bulletin
hp-classic-mgmt-solution-860.11.0508
                 have been superseded. Please try removing the newest bulletin
                 for this component instead.
   Errno       - 13
   Description - No matching bulletin or VIB was found in the metadata.
Unable to remove [hp-classic-mgmt-solution-860.11.0508]. esxupdate status [13]
        [ FAILED ]
HP Insight Manager Agents Bulletin uninstall 
[hp-classic-mgmt-solution-860.11.0508] FAILED with status [13] Installer exit 
is called with status - [13] Leaving the system as is in the original state 
[105 ]

HP's attempts at solutions was to uninstall the whole HP Management Agents 
(which entails uninstalling SNMP, Health Monitoring, and other things that are 
inter-dependent with the Management Agents). I do all that, and try 
re-installing. Which, of course, fails as above, since (to
me) there's a bug in the installer ... meanwhile, of course, now I have no SNMP 
monitoring at all, and HP couldn't tell me how to re-install SNMP. (which I 
find frightening ...)

Anyway ... anybody updated HP Management Agents from 8.6.0 to 8.7.0 on ESX 4.1 
successfully?



~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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