Bev too  had her mirrors stolen, we have just come bk from purchasing new ones.

H
  ----- Original Message ----- 
  From: Trevor Hughes 
  To: obsnw@googlegroups.com 
  Sent: Wednesday, July 13, 2011 11:09 AM
  Subject: [obsnw] Theft of motorcycle mirrors - an SAPS performance appraisal.


  When I climbed on my bike this morning I noticed something odd and took a few 
seconds to realise that both my mirrors have been stolen overnight. This is in 
Howe Street. The Bike is a Kawasaki KLR 650 but I imagine those mirrors could 
fit a whole range of bikes.

  So please be on the lookout for any dodgy character trying to sell two 
mirrors.

  The mirrors cost R300 each - so the value of the loss is R600 plus time and 
effort to go and fetch them from the dealer in town.

  I have called Woodstock Police Station and reported the crime and requested a 
vehicle be dispatched to my work to take my statement. Call was made at 10:15. 
I shall follow up with a report on the process. I have vowed not to go to that 
police station again because the service I have received there in the past has 
been less than stellar. I have always found the police to be more efficient 
away from the police station. And this way I don't get to take up an hour of my 
time going to the station.

  Well at 10:26 Constables Singesi and Mpengesi arrived - 11 minutes after I 
made the call - impressive - while I was typing this email!

  I showed them the bike they asked what happened. They asked me to write down 
my details. Both worked at completing the quite voluminous amount of paper work 
for a seemingly trivial issue and within in 30 minutes of placing the call the 
statement was taken and the Constables were on their way.

  If I have one slight issue (a bit of de ja vu), as I was talking about one of 
the forms that I had to sign last night. It is a form that has a whole bunch of 
yes/no checkboxes. I suppose the Constables should really have explained that 
to me and asked the questions anc checked them off. Instead I was presented 
with a prechecked form to sign. I knew what it was about but I did ask what I 
was signing (and shouldn't everyone?) and then they explained it was about 
getting the case number and that I was not traumatized and did not need 
counseling etc.Once I asked what it ws they gave an adequate explanation - but 
I am sure a lot of people don't ask. Also this was obviously a small crime 
where I guess they assumed I did not need any of the assistance the form was 
offering.

  The final step in the process is to receive and SMS with the case number. 
They assured me within 32 hours. I will report back on the efficiency of this 
step. I won't be following up on the actual investigation - I'll leave this 
case to the discretion of the detectives. This was more an exercise in crime 
reporting and a possible insurance claim (the excess might well be more than 
the claim.)

  I have to say I am super impressed with the service I have received to day. I 
am forwarding this email to the SAPS, CPF & ONW as well.

  Trevor Hughes


  -- 
  You received this message because you are subscribed to the Google Groups 
"The Observatory Neighbourhood watch" group.
  To post to this group, send email to obsnw@googlegroups.com.
  To unsubscribe from this group, send email to 
obsnw+unsubscr...@googlegroups.com.
  For more options, visit this group at 
http://groups.google.com/group/obsnw?hl=en.

-- 
You received this message because you are subscribed to the Google Groups "The 
Observatory Neighbourhood watch" group.
To post to this group, send email to obsnw@googlegroups.com.
To unsubscribe from this group, send email to 
obsnw+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/obsnw?hl=en.

Reply via email to