Thanks Helen, and sorry to hear about Bev's misfortune, can you give us the date and time when this happened? and was it reported?
On 13 July 2011 14:33, Helen Swart <h...@polka.co.za> wrote: > ** > Bev too had her mirrors stolen, we have just come bk from purchasing new > ones. > > H > > ----- Original Message ----- > *From:* Trevor Hughes <t...@thewildfig.co.za> > *To:* obsnw@googlegroups.com > *Sent:* Wednesday, July 13, 2011 11:09 AM > *Subject:* [obsnw] Theft of motorcycle mirrors - an SAPS performance > appraisal. > > When I climbed on my bike this morning I noticed something odd and took a > few seconds to realise that both my mirrors have been stolen overnight. This > is in Howe Street. The Bike is a Kawasaki KLR 650 but I imagine those > mirrors could fit a whole range of bikes. > > So please be on the lookout for any dodgy character trying to sell two > mirrors. > > The mirrors cost R300 each - so the value of the loss is R600 plus time and > effort to go and fetch them from the dealer in town. > > I have called Woodstock Police Station and reported the crime and requested > a vehicle be dispatched to my work to take my statement. Call was made at > 10:15. I shall follow up with a report on the process. I have vowed not to > go to that police station again because the service I have received there in > the past has been less than stellar. I have always found the police to be > more efficient away from the police station. And this way I don't get to > take up an hour of my time going to the station. > > Well at 10:26 Constables Singesi and Mpengesi arrived - 11 minutes after I > made the call - impressive - while I was typing this email! > > I showed them the bike they asked what happened. They asked me to write > down my details. Both worked at completing the quite voluminous amount of > paper work for a seemingly trivial issue and within in 30 minutes of placing > the call the statement was taken and the Constables were on their way. > > If I have one slight issue (a bit of de ja vu), as I was talking about one > of the forms that I had to sign last night. It is a form that has a whole > bunch of yes/no checkboxes. I suppose the Constables should really have > explained that to me and asked the questions anc checked them off. Instead I > was presented with a prechecked form to sign. I knew what it was about but I > did ask what I was signing (and shouldn't everyone?) and then they explained > it was about getting the case number and that I was not traumatized and did > not need counseling etc.Once I asked what it ws they gave an adequate > explanation - but I am sure a lot of people don't ask. Also this was > obviously a small crime where I guess they assumed I did not need any of the > assistance the form was offering. > > The final step in the process is to receive and SMS with the case number. > They assured me within 32 hours. I will report back on the efficiency of > this step. I won't be following up on the actual investigation - I'll leave > this case to the discretion of the detectives. This was more an exercise in > crime reporting and a possible insurance claim (the excess might well be > more than the claim.) > > I have to say I am super impressed with the service I have received to day. > I am forwarding this email to the SAPS, CPF & ONW as well. > > Trevor Hughes > > -- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To post to this group, send email to obsnw@googlegroups.com. > To unsubscribe from this group, send email to > obsnw+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/obsnw?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To post to this group, send email to obsnw@googlegroups.com. > To unsubscribe from this group, send email to > obsnw+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/obsnw?hl=en. > -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to obsnw@googlegroups.com. To unsubscribe from this group, send email to obsnw+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/obsnw?hl=en.