You could try increasing the time-out settings (if they exist in
Netscape or Outlook Express) for the POP3 and SMTP connections.
Mark Howard wrote:
>
> This is REALLY off-topic and I hope that it is OK to post here.
>
> I'm having real problems sending and receiving emails and 'surfing the
> net'.
>
> The problem is on two different computers, using two different internal
> modems, whether I am using Netscape or Outlook Express. I'm using NT4
> on both SP5 on one and SP6 on the other.
>
> I can dial in OK and get connected at a reported line speed. But most
> of the time (not always) when I then go to send Email I get a message
> saying "couldn't find server smtp.xtra.co.nz" When I go to pick up
> email I get "Couldn't find server pop3.xtra.co.nz".
>
> I have had the problem for several weeks but this morning it got so bad
> that I had tried at least 15 connections to Xtra and still couldn't send
> an email.
>
> By the way, since I am using NT, Xtra don't want to know. Their
> Helpdesk suggested that I upgrade to 98!
>
> Any suggestions of where to start would be GREATLY appreciated. (Let's
> hope I can read them!!)
>
> Mark
>
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