I think the mail servers go down quite regularly for xtra. We have ADSL here
so it doesn't require dialling in at all.
Quite often I will get the same message, usually sorts itself out pretty
quick.
Matt.
----- Original Message -----
From: "Mason, John" <[EMAIL PROTECTED]>
To: "Multiple recipients of list offtopic" <[EMAIL PROTECTED]>
Sent: Friday, June 30, 2000 1:09 PM
Subject: Re: [DUG-OFFTOPIC]: Internet connection
> You could try increasing the time-out settings (if they exist in
> Netscape or Outlook Express) for the POP3 and SMTP connections.
>
>
>
>
> Mark Howard wrote:
> >
> > This is REALLY off-topic and I hope that it is OK to post here.
> >
> > I'm having real problems sending and receiving emails and 'surfing the
> > net'.
> >
> > The problem is on two different computers, using two different internal
> > modems, whether I am using Netscape or Outlook Express. I'm using NT4
> > on both SP5 on one and SP6 on the other.
> >
> > I can dial in OK and get connected at a reported line speed. But most
> > of the time (not always) when I then go to send Email I get a message
> > saying "couldn't find server smtp.xtra.co.nz" When I go to pick up
> > email I get "Couldn't find server pop3.xtra.co.nz".
> >
> > I have had the problem for several weeks but this morning it got so bad
> > that I had tried at least 15 connections to Xtra and still couldn't send
> > an email.
> >
> > By the way, since I am using NT, Xtra don't want to know. Their
> > Helpdesk suggested that I upgrade to 98!
> >
> > Any suggestions of where to start would be GREATLY appreciated. (Let's
> > hope I can read them!!)
> >
> > Mark
> >
>
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> --
> John Mason
> Sinclair Knight Merz Limited
> 54 The Terrace, Wellington, New Zealand
> Phone: +64-4-473 4265, Fax: +64-4-473 3369
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