Hi, I was recently staying in a small hotel in Central America, in a town where just before dawn, canons and fireworkss wold be let off in the neighbourhood, and then local church bells would relentlessly peel, and a nearby rooster would take his perch and start crowing.
The hotel owners, a lovely couple, asked, was the rooster a bother, and I suppose that as they couldn't do anything about the canon, the firecrackers and the church bells, they didn't mention them. I said yes the rooster did go on a lot. They then informed me that a neighbouring hotel had paid for previous roosters to be removed, but that the lady who had owned them all, had made a bit of a business of having a rooster for hotels to pay for her to get rid of, and it was now a real business for her, and so no one was paying for the latest rooster to be removed any more. So perhaps you just have to decide whether the rooster is an accident which you just have to put up with at your own expense, or whether its a business that you'll be paying to have go away all the time if you don't come to a long term understanding! Paul On 05/11/2007, Neven MacEwan <[EMAIL PROTECTED]> wrote: > > Jeremy > > For what it is worth I wouldn't pay for the simple reason that the fix > was for a problem with their chosen platform and your data > which I assume was not beyond the specs of their program, I cannot see > why they didn't integrate the fix into the core product > > Pay for the fix but insist they put a disclaimer on the specs of the > product "Searches data unless you get to much data (amount unknown) in > which case it fails" > > Neven > > Ok, well, I guess I am partly right and partly wrong. > > I can actually see both side of the coin, I just know form my onw > > position how i would expect "myself" or rather "my company" to react > > in this situation, so maybe emotion is clouding my thoughts...hehehehe > > > > Anyway, Thansk for the feed back all. > > > > Jeremy > > > > > > > > -----Original Message----- > > From: Alister Christie <[EMAIL PROTECTED]> > > To: [EMAIL PROTECTED], NZ Borland Developers Group - Offtopic List > > <[email protected]> > > Date: Tue, 06 Nov 2007 14:45:29 +1300 > > Subject: Re: [DUG-Offtopic] what are your thoughts about this? > > > > After reading some of the posts and comments I have to say that I'm > > pretty divided. > > > > My question would be does this "fix" benefit anyone but you? > > > > If it is a fix that they can roll out to other customers - which > they > > may do without you knowing, then they should probably cover the > > cost of > > the fix. However if the only person to benefit is you then it is > > a bit > > harsh to believe that they are responsible, unless the purposefully > > broke your "fix" knowing that you'd have to pay for the patch. > > > > It might be a good time to examine your service contract in detail. > > > > Alister Christie > > Computers for People > > Ph: 04 471 1849 Fax: 04 471 1266 > > http://www.salespartner.co.nz > > PO Box 13085 > > Johnsonville > > Wellington > > > > > > > > Jeremy Coulter wrote: > > > Hi All. > > > > > > We have a situation here at my day job, where we use a 3rd party > > > vendor for our CMS product. > > > We stumbled onto a problem some time back with the search > > > functionality, where Coldfusion'd (which the CMS is based on) > > search > > > basically threw a fit and died because our site was so big. > > > The vendor then wrote a fix for us, and since it was neither our > > fault > > > nor theirs, we agreed to pay for fix from them for their product > at > > > cost...fair enough, Coldfusion was the real problem. > > > > > > Anyway, we have recently upgraded to the latest version of their > > > product, and now the custom search code does not work, and they > > waht > > > to charge us for fixing the problem. > > > > > > Now, to my mind, when I do say a custom report and I change > > something > > > in the exe and release a new version, and it breaks their custom > > > report, its up to ME to fix it, and not for the customer to be > > charged > > > for it. > > > > > > So in the ace with our CMS vendor, what doe people think? Am I > > right > > > in thinking that it should not cost us anything because "they" > > > essentually broke it and never tested our custom search etc. ? > > > OR should we pay? > > > > > > Jeremy > > > > > > > > > > > > > > > ------------------------------------------------------------------------ > > > > > > _______________________________________________ > > > NZ Borland Developers Group Offtopic mailing list > > > Post: [email protected] > > > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > > > Unsubscribe: send an email to [EMAIL PROTECTED] > > with Subject: unsubscribe > > > > > > ------------------------------------------------------------------------ > > > > > > No virus found in this incoming message. > > > Checked by AVG Free Edition. > > > Version: 7.5.503 / Virus Database: 269.15.16/1102 - Release > > Date: 31/10/2007 4:38 p.m. > > > > > > > ------------------------------------------------------------------------ > > > > _______________________________________________ > > NZ Borland Developers Group Offtopic mailing list > > Post: [email protected] > > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > > Unsubscribe: send an email to [EMAIL PROTECTED] with > Subject: unsubscribe > > _______________________________________________ > NZ Borland Developers Group Offtopic mailing list > Post: [email protected] > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > Unsubscribe: send an email to [EMAIL PROTECTED] with Subject: > unsubscribe >
_______________________________________________ NZ Borland Developers Group Offtopic mailing list Post: [email protected] Admin: http://delphi.org.nz/mailman/listinfo/offtopic Unsubscribe: send an email to [EMAIL PROTECTED] with Subject: unsubscribe
