El día 12 de marzo de 2012 22:47, Hagar Delest
<hagar.del...@laposte.net> escribió:
> Hi All,
>
> We have had a recent discussion in the forum (after another case) about the
> problem where files are replaced with only hashes, leading to serious data
> loss.
> Is there any plan to handle it or at least to double check the save process?
>
> For the record: usually after a power loss, the opened file is wrecked and
> no data is recoverable. In very rare cases (I've seen it twice IIRC), user
> is able to recover the last version from the temporary files.
> The discussion:
> http://user.services.openoffice.org/en/forum/viewtopic.php?f=6&t=17677
> The post where I've listed more than 90 similar reports in forums:
> http://user.services.openoffice.org/en/forum/viewtopic.php?f=6&t=17677#p81363
> The issue I'd filed: https://issues.apache.org/ooo/show_bug.cgi?id=107847
>
> NB: not sure if LibO has inherited this problem too but I guess so according
> to a quick Google search:
> http://www.mail-archive.com/libreoffice-bugs@lists.freedesktop.org/msg19017.html
>
> Of course the bug is not reproducible, it happens on several OS, with
> different versions but has appeared clearly end of 2008.
>
> Please remember that this bug is very detrimental to the product reputation,
> leading to a loss of confidence in the code. Especially for a very basic
> feature. Facing say a power loss is not usual but the original file should
> not be processed until the new file is correctly written (or its temporary
> version should at least be available for recovery).
>
> Hagar

I think that the first step should be to enable by default the "always
create backup copy" under Tools → Options → Load/Save. Second step
should be to set the default path to the backup folder on a more
visible location: I've seen many users that get panicked when you say
they need to search for the hidden folder that contains the user
profile.

Ricardo

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