Hi, Wouldn't hurt also having a Youtube account for the project as well. The other competitor has one already...
On Tue, Apr 17, 2012 at 1:34 PM, drew <d...@baseanswers.com> wrote: > On Tue, 2012-04-17 at 18:43 +0200, Rob Weir wrote: > > On Tue, Apr 17, 2012 at 5:51 PM, drew <d...@baseanswers.com> wrote: > > > On Mon, 2012-04-16 at 00:50 -0400, drew wrote: > > >> On Sun, 2012-04-15 at 18:25 -0400, Rob Weir wrote: > > >> > On Wed, Apr 11, 2012 at 12:08 PM, drew <d...@baseanswers.com> > wrote: > > >> > > On Wed, 2012-04-11 at 17:43 +0200, Roberto Galoppini wrote: > > >> > >> On Wed, Apr 11, 2012 at 4:09 PM, Rob Weir <robw...@apache.org> > wrote: > > >> > >> > > >> > >> > Social media outreach, via Twitter, Facebook, Google+, etc., > is an > > >> > >> > important part of outreach to users. Although the Apache > developer > > >> > >> > community is firmly rooted in mailing lists, we know that our > users > > >> > >> > live in a different world. If we want to engage with them we > need to > > >> > >> > use the tools that they use, and communicate the way they > communicate. > > >> > >> > > > >> > >> > Now that we're very close to the AOO 3.4 release, I'd like to > start > > >> > >> > with a project Twitter account, under PPMC control. > > >> > >> > > > >> > >> > By "under PPMC control" I mean something similar to how we > treat the > > >> > >> > project blog: > > >> > >> > > > >> > >> > -- Any PPMC member, upon request, can have write access. > > >> > >> > > > >> > >> > -- We can use the project's official logo in conjunction with > the account. > > >> > >> > > > >> > >> > -- We would promote the account on our project's website. > > >> > >> > > > >> > >> > -- We would generally treat the account as an official voice > of the > > >> > >> > project, not as a personal account. > > >> > >> > > > >> > >> > I'm not saying we need to pre-review and and approve every > "tweet" > > >> > >> > sent through the account. But we should set expectations that > the > > >> > >> > account is to be used in a professional fashion, upholding the > > >> > >> > standards of this project, not used to settle personal > disputes, to > > >> > >> > promote personal business, etc. > > >> > >> > > > >> > >> > > >> > >> An option could be to agree on a simple guideline for that, so > that > > >> > >> everyone knows how to handle it. I'm thinking not only about the > style of > > >> > >> communication, but also about who to follow, how to engage in > > >> > >> conversations, improve outreach, etc. > > >> > >> > > >> > >> > > >> > >> > There are already several Twitter accounts that use the OOo > name or > > >> > >> > trademarks: > > >> > >> > > > >> > >> > http://twitter.com/#!/openofficeorg --- This account has 1571 > > >> > >> > followers. But it is not sharing any AOO status, no links to > blog > > >> > >> > posts, announcements, etc. Who controls it? Are > > >> > >> > we able to get it under PPMC control? Can we rebrand it as > Apache > > >> > >> > OpenOffice? > > >> > >> > > > >> > >> > > >> > >> That could be a good starting point, I think. It seems like if > you're the > > >> > >> only one who can send DM to the actual owner's account. > > >> > >> > > >> > >> > > >> > >> > > > >> > >> > http://twitter.com/#!/openoffice -- This account seems > unused. Only one > > >> > >> > tweet. > > >> > >> > > > >> > >> > > >> > >> I'd try to get that it too. It's better than ApacheOO, and you > might want > > >> > >> to put the full name in the Settings > Account > Name. > > >> > >> > > >> > > Hi Roberto, Rob > > >> > > > > >> > > I just did so now, and followed up with an email to the account > contact > > >> > > in the whois database for the domain listed, the linked > sub-domain has > > >> > > been dead for a while IIRC, though the main site is alive - > anyway, I'll > > >> > > report back when (or if) I hear anything back. > > >> > > > > >> > > > >> > Hi Drew, > > >> > > > >> > It has been 5 days now. Have you received any response from that > domain owner? > > >> > > >> No nothing. > > >> > > >> > > > >> > If not, I'm ready to go with a new account: > https://twitter.com/#!/apacheoo > > >> > > >> a good account name for an announcement stream, even with the other > IMO. > > > > > > Howdy all, > > > > > > Wanted to follow up on this. > > > > > > As I think about, IMO, this is a good moment to use a new account(s) > for > > > a more formal, account of record if you will, for the project; Apache > > > OpenOffice. The use of the apache in the account name makes very good > > > sense to me for this purpose. > > > > > > The flip side of that then would be to treat the existing social media > > > account as more community, less formal, voices. > > > > > > > I'm not sure I understand your distinction between formal and > > community. Surely the AOO project and the PPMC comprise a community? > > Howdy Rob, Alexandro, et al > > Yes of course there is the community made up by everyone involved. > > We also recognize the difference between those things done by the > community versus things done by members of the community, and by others > friendly to the community but not necessarily an integral part (yet > hopefully) of it. > > This is why for instance there is a separate announcement ML. Of course > a community member creates the post, but when it comes through that > channel it is not a post from the individual it is from the community as > a whole. > > The same situation exists within the social media channels. > > > > > > > Anyawy - the apacheoo does get my vote for an appropriate name, for the > > > project account. > > > > > > I took the liberty then to register the same name with the identi.ca > > > network. > > > http://identi.ca/apacheoo > > > > > > IMO identi.ca, which has a smaller user base then twitter, represents > an > > > important target group to the project. > > > > > > The two accounts, if we use them for this, should be tied together. > > > Certainly at the level that a post to the identi.ca should > automatically > > > broadcast to the twitter network. (easy to do) > > > > > > > So this can be automated? > > yes, it is (unless it has changed recently it only a one way street). It > will require the Twitter account to be linked to the identi.ca account - > so someone that can authenticate against both accounts must perform > that, but once done, any post originating from the identia.ca account > will automatically be injected into the twitter network, using the > linked Twitter account. Even with the one way nature, (twitter does not > flow back into identi.ca) this has proven to work well, but it does mean > that one needs to monitor both networks separately. > > [note on that - I reserved, registered, the identi.ca account but it is > simply based on an email address - that address does not need to > continue to be mine, it was not created to be a personal account, > sharing authentication information amongst a few of us would be my first > preference] > > > > > > A couple of thoughts on 'formal account of record': > > > > > > Would recommend that the accounts not be used to follow lots of other > > > accounts. > > > > > > > What exactly is your concern here? > > There is indeed a reason, for this point and the others. I need to break > off for a little bit here, but wanted to get the above sent and will > come back to these specific points this afternoon. > > //drew > > > > > > The accounts should not be used to re-tweet others messages. > > > > > > > Again, what is your concern here? I think it is very natural for a > > twitter account to retreat a post that refers to AOO in a positive or > > interesting way. That is how social networking works, It seems to > > want to turn this into a broadcast, 1-to-many medium. What is the > > argument for doing that? Why take the social out of social > > networking? > > > > > The accounts should _not_ be used for auto-generated scheduled > postings. > > > > > > > Again, what is your concern with this? Scheduled posts have many good > > reasons, especially time shifting. You don't want to become > > spam-like, but scheduling a post so it shows up at an optimal time for > > an audience is considered to be a best practice by many, > > > > > The accounts do need to be used on a regular basis to build up > > > followers. > > > > > > > Yes. > > > > > Ability to 'follow' the accounts needs to be easily done within the > main > > > web infrastructure and there should be some naturally well fitting > > > locations where that can be done. > > > > > > > Should be easy. > > > > > Anyone using the accounts should remember to keep the message focused > to > > > the project. > > > > > > Well, that's a good spot to shutup huh :-) and let folks add their > > > wisdom here. > > > > > > So what you think - Use the new ApacheOO accounts? > > > > > > Thanks, > > > > > > //drew > > > > > > > > > > > >> > > >> //drew > > >> > > >> > I have it configured with the BirdHerd service, so up to 10 PPMC > > >> > members will be able send tweets via that account. > > >> > > > >> > -Rob > > >> > > > >> > > > >> > > //drew > > >> > > > > >> > > > > >> > > <snip> > > >> > > > > >> > > > >> > > >> > > >> > > > > > > > > > > > -- Best, Michael
