.On Wed, Jun 20, 2012 at 4:56 AM, Kevin Grignon <kevingrignon...@gmail.com> wrote: > Collectively, our social assets present a huge opportunity to engage the > AOO user community, capture insight, feedback and thoughts on the current > health of our products, and our future product direction. > > Harvesting data from our social media assets, forums and mailing lists is > an extremely challenging task. With soooooooo much content in disparate > sources, it is likely that many threads will fade into the archives. > However, we can attempt to harvest any insight that is considered relevant > and actionable - so that the valueable data is not lost. >
A tip that should be better known, for doing a "rough sort" of Twitter data: When doing a search, add the string ":)" or ":(" to get positive or negative posts. For example, compare search.twitter.com for "Obama :)" to "Obama :(" (don't include the quotes) This could be used as a simple form of sentiment analysis for AOO-related queries. -Rob > To be clear, I understand that such effort is not going to capture > everything, nor is it ever complete. Rather, this is a chance to capture > any notable insight that could help drive informed design and development > decisions in the future. Some data is better than none. > > All are encouraged to capture and post data in the AOO UX wiki [1]. See the > Google+ Data wiki page [2] for an example of how we might capture social > data. > > [1] http://wiki.services.openoffice.org/wiki/AOO_Social_Data > [2] http://wiki.services.openoffice.org/wiki/AOO_Social_Data_-_Google%2B > > Such raw data can help feed the development of informed UX work products > moving forward. For example, such data can help us define our user roles, > validate key usage scenarios and capture actionable product > recommendations. > > Also, some AOO contributors cannot access some social media sites. > Capturing social data in the AOO UX wiki also ensures the relevant and > actionable social data is open, accessible and visible to all. > > Thoughts? > > Regards, > Kevin