KG01 - see comments inline On Jun 21, 2012, at 12:38 AM, Kay Schenk <kay.sch...@gmail.com> wrote:
> On Wed, Jun 20, 2012 at 1:56 AM, Kevin Grignon > <kevingrignon...@gmail.com>wrote: > >> Collectively, our social assets present a huge opportunity to engage the >> AOO user community, capture insight, feedback and thoughts on the current >> health of our products, and our future product direction. >> >> Harvesting data from our social media assets, forums and mailing lists is >> an extremely challenging task. With soooooooo much content in disparate >> sources, it is likely that many threads will fade into the archives. >> However, we can attempt to harvest any insight that is considered relevant >> and actionable - so that the valueable data is not lost. >> >> To be clear, I understand that such effort is not going to capture >> everything, nor is it ever complete. Rather, this is a chance to capture >> any notable insight that could help drive informed design and development >> decisions in the future. Some data is better than none. >> >> All are encouraged to capture and post data in the AOO UX wiki [1]. See the >> Google+ Data wiki page [2] for an example of how we might capture social >> data. >> >> [1] http://wiki.services.openoffice.org/wiki/AOO_Social_Data >> [2] http://wiki.services.openoffice.org/wiki/AOO_Social_Data_-_Google%2B >> >> Such raw data can help feed the development of informed UX work products >> moving forward. For example, such data can help us define our user roles, >> validate key usage scenarios and capture actionable product >> recommendations. >> >> Also, some AOO contributors cannot access some social media sites. >> Capturing social data in the AOO UX wiki also ensures the relevant and >> actionable social data is open, accessible and visible to all. >> >> Thoughts? >> >> Regards, >> Kevin >> > > Ha! Yes, as I was just thinking about this yesterday as well after I > looked at the Google+ posts, it would certainly be great to come up with > standard process to collecting/capturing this kind of information. KG01 - I wish :). We can attempt to find owners for different assets who report on sentiment. Like a moderator, but just focused on data. We can try the manual harvest a see how it goes. > So > thanks for this post. > > It would be optimal if there were some scripted way of collecting this > information and posting it somewhere. > > -- > ---------------------------------------------------------------------------------------- > MzK > > "Known commonly as the jackass, this long-eared little creature > is respected throughout the southwest—roundly cursed > yet respected—and here he is usually referred to by his > Spanish name, burro. Because of his extraordinary bray, > he is sometimes ironically called the "Arizona Nightingale." > > -- "Arizona, the Grand Canyon State: A State Guide", > By Federal Writers' Project
